Exhibitor Invite Email
When team members are added to the booth, they will receive an invite email. In the email, they need to click the Open Exhibitor Center button to access the Exhibitor Portal / Exhibitor Resource Center (ERC) where they can add content to the booth, purchase tickets, add other team members, view leads and more. A custom message can be added to this email and can be resent to individual exhibitors or send it to all. The automatic sending of this email when they are added to the booth can also be disabled.
Notes:
Exhibitors do not need a password to enter the Exhibitor Portal / ERC. The button in the invite email will automatically logged them in.
The Exhibitor Portal / ERC can be accessed before the event opens.
The Exhibitor Portal / ERC is visible only to exhibitors and event admins.
For in-person events using the Attendee App, exhibitors will also customize their booth through the Exhibitor Portal / ERC.
If exhibitors have the attendee app installed and they click the button from the email, they will logged in to the attendee app.
Exhibitors do not need a ticket to access the ERC or the event, but you can give them a ticket or have them purchase on their own in the ERC if you want them to join sessions, or if you want to assign a badge to them.
Add a Custom Message in the Exhibitor Email
Go to Exhibitors & Sponsors > Exhibitors
Click Settings
Go to Booth > Invite Email Customize and add your message
Your custom message will appear under the default message.
Notes:
The booth logo will appear in the email if it's added to the booth before sending the email.
The custom message cannot be customized for every booth, it's the same custom message for all.
No other item can be edited in the email aside from the custom message.
Resend the Email to a Booth Team Member
Go to Exhibitors & Sponsors > Exhibitors
Open the Booth
Go to the Team tab
Click the 3 dot menu
Click Resend invitation
Send the Email to All Exhibitors
Go to Exhibitors & Sponsors > Exhibitors
Click Settings
Go to Booth
Click Resend Email
Disable the Automated Exhibitor Email
If you don't want your exhibitors to receive the automated invitation email, disable it before adding your booth staff and admin.
Go to Exhibitors & Sponsors > Exhibitors
Click the Settings button
Go to Booth
Disable the option for sending the automated exhibitor invitation email
