A welcome video is a great way to start an event and help attendees feel prepared for what’s ahead. It sets the tone, introduces what to expect, and gives participants a quick overview of the event.
It can also guide attendees through the event structure, highlight key features, and point out important sessions or activities. With a short introduction like this, attendees can jump in feeling informed and ready to make the most of the experience.
The welcome video will appear as a pop-up in the event hub and the attendee app when attendees log in for the first time.
Add a Welcome Video
Go to the Event Design > Event Hub in your admin console
Select Content > Welcome Content
Click Choose File to upload a video file (video format is mp4 up to 10 GB)
Or click the Video Icon to paste a video URL (e.g. Youtube)
You will see a preview after uploading.
Here's a sample welcome video to help attendees navigate the virtual hub. If the information applies to your event, you may use this as your welcome video.


