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Welcome Video

Attendees can view the welcome video in the event hub and the attendee app the first time they log in.

Written by Ariane Ramirez

A welcome video is a great way to start an event and help attendees feel prepared for what’s ahead. It sets the tone, introduces what to expect, and gives participants a quick overview of the event.

It can also guide attendees through the event structure, highlight key features, and point out important sessions or activities. With a short introduction like this, attendees can jump in feeling informed and ready to make the most of the experience.

The welcome video will appear as a pop-up in the event hub and the attendee app when attendees log in for the first time.

Add a Welcome Video

  • Go to the Event Design > Event Hub in your admin console

  • Select Content > Welcome Content

  • Click Choose File to upload a video file (video format is mp4 up to 10 GB)

  • Or click the Video Icon to paste a video URL (e.g. Youtube)

You will see a preview after uploading.

Here's a sample welcome video to help attendees navigate the virtual hub. If the information applies to your event, you may use this as your welcome video.

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