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Adding Your Silent Auction Items

Learn how to easily add your silent auction items.

Written by Whitney Harriss
Updated over a week ago

Add Auction Items

  • Go to Auction > Add Items

  • Click Add Items

Notes:

Auction Item Settings

Item Name

This is the name that appears on the event landing page (maximum of 70 characters).

Item Code

This is a 3-letter code that participants will use when they bid through text. You cannot use numbers or characters for the item code.

Starting Bid

This is the minimum amount to enter the first bid. The minimum starting bid is 1.

Buy it Now Price

This is the item price if you will allow participants to pay for the item to win it right away instead of waiting until the end of the auction.

Item Short Name

This is the item name that appears in the outbid text notification (maximum of 25 characters).

Bid Increment

Determines the minimum bid amount added on top of the last bid.

Category

Add the item to a category for easy filtering. You can edit categories in Auction > Settings

Number of Winners

Determines the quantity of an item that can be won

Accept in-person bidding only

When enabled, participants cannot bid on the item through text or online. The item will be reserved for in-person bidding.

Description

Information about the item to show on the event landing page

Image Upload

Add an image to show on the event landing page. Images should be a .png or .jpg file less than 2MB. The recommended aspect ratio is 3:2.

Other Item Settings

To change the order of the items, click the drag icon next to the item name.

Click the 3-dot menu on the right side to hide, edit, or delete the item.


Reordering Items Across Pagination

Current Behavior on Pagination

When using pagination (25, 50, or 100 items per page), items can only be reordered within the currently visible page.

For example:

  • If you are displaying 100 items per page

  • Item #100 appears at the bottom of page 1

  • Item #101 appears at the top of page 2

Because drag-and-drop reordering only works within the visible page, you cannot drag item #101 to page 1. This makes it impossible to move an item across page boundaries using pagination alone.

Workaround: Use Search to Temporarily Reduce the List

You can work around this limitation by using the search feature to filter the list.

  1. Use the search bar to filter items so that fewer than 100 results appear (for example, 90 items).

  2. Once filtered, all matching items will appear on a single page.

  3. Locate the item you want to move (e.g., item #101).

  4. Drag it to the top of the list.

  5. Clear the search.

After clearing the search, your previously item #101 is now item #1

Note: This workaround moves the item to the first page or the last page if you move the item to bottom of the filtered list.

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