The end of your fundraising event, whether it's an auction or raffle, can always be excited and stressful. Luckily, Accelevents helps keep everything as streamlined and simple as possible!
Below, check out a description of what you can expect when your fundraising event ends.
Silent Auction Ending
Your silent auction will end at the date and time that you specified in your silent auction settings. At this point, all bidding will be closed.
Next, your winners will be notified. For those who bid only via text message, they will receive a text message notifying of the items they won. Those who bid online will receive an email in addition to the text message they receive.
Please note that the text option will only work for certain countries (including US and Canada). Please check with us if this will work in your country.
If credit card processing is enabled but a credit card is NOT required upon initial bid submission, then the message to your winning bidders will contain a link listing the items that that they won and asking them to enter payment information and checkout.
If credit card processing is enabled but and credit card IS required upon initial bid submission, then the message to your winning bidders will contain a link listing the items that that they won and asking them to confirm payment with the card on file or change cards.
When payment is complete, they will receive a text confirming their payment and will be emailed a receipt. In the Admin Console, the items that have been paid for will be marked with a green check in the Silent Auction Performance section.
If credit card processing is not enabled, your winning bidders will receive a message informing them of the items they won, and directing them to find a staff member to make payment. Once manual payment is made, you can use the "Mark as Paid" feature in the Silent Auction Performance section to track payment by cash or check.
Your raffle will end at the date and time that you specified in your raffle settings. At this point, no more tickets will be sold or dispersed. If raffle ticket buyers forgot to submit their tickets, our system will distribute them evenly across all of your available prizes, giving that buyer a chance to still win!
Next, our system will draw winners and notify each of them. Winners can then find a staff member to claim their prize(s).