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The Lobby Feed

An interactive gateway to your virtual event!

Written by Ariane Ramirez
Updated over a week ago

The Lobby Feed

The Lobby Feed acts as a social media wall for your event. It’s a central newsfeed where attendees stay informed through announcements, insights, and community interaction. It is the first thing attendees see when they enter the Virtual Event Hub and is also available in the attendee app.

Enable the Lobby Feed

  • Under the Event Design tab, click Event Hub

  • Select the Lobby

  • Under the Lobby Tabs, enable Feed

The Lobby Feed has two sections:

  • Lobby Posts: Located on the left, this is where you and your attendees can post, like, and comment. As an event admin, you may use this as your bulletin, guiding attendees where to be.

  • Gamification: Located on the right, this displays the live leaderboard. If Gamification is disabled, the Lobby Posts will expand to fill the entire width of the page. Click here to learn more about gamification.


Allow or Prevent Attendees from Posting or Commenting in the Lobby Feed

There are two separate Lobby Feed settings for posting and commenting in the same Lobby Menu. Only admins and staff can post or comment if you toggle these off.

  • Go to your Event Design tab.

  • Click Virtual Event Hub > Lobby

  • Scroll down to Feed Settings

What Can You Post in the Lobby Feed?

  • Text & Emojis

  • Links

  • Images: GIF, JPEG, or PNG (up to 10MB).

  • Files: PDF, DOC, XLS, PPT, MP4, and MOV (up to 10MB). Note: These will appear as downloadable attachments.


Frequently Asked Questions

If the lobby feed is not enabled, what will attendees see?

  • By default, the attendees would see the Agenda tab

Can a combination of images, files, and text be posted?

  • Yes

Can a video file be posted?

  • Yes, but it will look like an attachment; the format is mp4 or .mov. You can post links to a video such as Vimeo or YouTube.

Can multiple images and files be posted?

  • Yes

Is there an option to disable the comments on the post?

  • No

Is there a way to pin a post?

  • No

Is there a character limit?

  • No

What is the best image size for a post?

  • Any image dimension would do; size is up to 10MB

What are the best image dimensions for a post?

  • There are no exact dimensions for this since it changes depending on the screen size where the page is viewed. But on bigger screens, these dimensions work fine: 1100 x 320 pixels if gamification is turned off and 500 x 300 pixels if gamification is turned on.

Who can remove a post?

  • Only event admins and staff

Can posts be edited?

  • Posts cannot be edited; you can only remove them and post them again.

Who can delete comments?

  • Only you can delete your comments. Only the event admin can delete other users' comments.

If I disable the feed, will the previous posts still be there when I enable it?

  • The posted content will remain there; it will only be lost if you remove it.

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