The Lobby Feed

An interactive gateway to your virtual event!

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

The Lobby Feed

Like any social media wall, the Lobby Feed is your virtual event newsfeed where attendees can be informed with announcements and insights about the event. When you enter the virtual event hub, the first thing you see is the Lobby Feed.

Enable the Lobby Feed

  • Go to your Event Design tab

  • Click Event Hub

  • Under Hub Configuration, Select Lobby

  • On Lobby Tab, enable Feed

The Lobby Feed has two sections:

  • Lobby Posts - You and your attendees can post, like, comment on a post, and react here. As an event admin, you may use this as your bulletin, guiding attendees where to be. This appears on the left side.

  • Gamification - This is your leaderboard, where you will see the scores for gamification. This appears on the right side. Click here to learn more about gamification.

Note: If the gamification section is toggled off, the lobby feed will occupy the whole space.

Allow or Prevent Attendees from Posting or Commenting in the Lobby Feed

There are two separate Lobby Feed settings for posting and commenting in the same Lobby Menu. Only admins and staff can post or comment if you toggle these off.

  • Go to your Event Website tab.

  • Click Virtual Event Hub > Lobby

  • Scroll down to Lobby Settings

What Can You Post in the Lobby Feed?

  • Text

  • Links

  • Images (gif, jpeg, png) up to 10MB

  • Files will look like an attachment, up to 10MB (pdf, .doc, .xls, .ppt, mp4, .mov)

  • Emojis

Frequently Asked Questions

If the lobby feed is not enabled, what will attendees see?

  • By default, the attendees would see the Agenda tab

Can a combination of images, files, and text be posted?

  • Yes

Can a video file be posted?

  • Yes, but it will look like an attachment; the format is mp4 or .mov. You can post links to a video such as Vimeo or YouTube.

Can multiple images and files be posted?

  • Yes

Is there an option to disable the comments on the post?

  • No

Is there a way to pin a post?

  • No

Is there a character limit?

  • No

What is the best image size for a post?

  • Any image dimension would do; size is up to 10MB

What are the best image dimensions for a post?

  • There are no exact dimensions for this since it changes depending on the screen size where the page is viewed. But on bigger screens, these dimensions work fine: 1100 x 320 pixels if gamification is turned off and 500 x 300 pixels if gamification is turned on.

Who can remove a post?

  • Only event admins and staff

Can posts be edited?

  • Posts cannot be edited; you can only remove them and post them again.

Who can delete comments?

  • Only you can delete your comments. Only the event admin can delete other users' comments.

If I disable the feed, will the previous posts still be there when I enable it?

  • The posted content will remain there; it will only be lost if you remove it.

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