Attendee Analytics
The Attendee Analytics will give you an overview of your attendees' profiles and activities at the event. It will show you their profile, ticket information, which sessions they joined, people they've connected to, their activity in expo booths, and other actions within the event.
Note: Viewing the detailed attendee information may not be available on lower plans. Please contact your account manager to upgrade your plan.
All Attendees List
Attendees are sorted in alphabetical order by their first name. The default view displays their name and email address.
The Attendee Analytics tab will display everyone with a ticket, including admins, staff, speakers, and exhibitors
Everyone with a ticket will be on the list regardless of their check-in status.
If the ticket buyer does not have a ticket, then the ticket buyer will not appear here.
If the attendee has two tickets, both registrations will show in the list.
Edit Columns
You can customize the display by clicking Edit Columns to add more columns with attendee information. You can also re-arrange the order of the columns by dragging the fields under the select columns or clicking "Move to top." The added columns will only apply to you, so other event admins will not have the same display as yours.
Filter Attendees
Use the filters to view attendees by ticket type and registration status. Once a filter is applied, a "Save view" button appears which lets you create a private or shared smart view.
Smart Views
When you save or create a Smart View, you can make it visible to only you or all team members. You can also save the view as a Smart List, which you can retrieve as a recipient list when sending Engage emails. The new Smart View you created will be added as a new tab on your Attendee Analytics page.
Add Smart Views of Team Members
If other team members created shareable smart views, you can click + Add View and select it from the options.
You cannot make any changes to smart views created by other team members, you can only duplicate them. |  |
Add Smart Views Without Filters
If you want to create a view from scratch without any filters, click + Add View and click Create new view. |  |
Update Smart Views
If you update the filters on the smart view you've created, you can click Save to update it.
When other team members refresh, they will see your updated smart view. | 
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Hide Smart Views
Hover on the view name and click "X"
This hides the tab from your display and does not delete or hide it for other users. |  |
Delete Smart Views
Click the 3 dots while in the smart view and click Delete to completely scrap the smart view you created. |  |
Other Smart View Options
For smart views you've created, you can change the view settings, undo your filter changes before saving, and export the list by downloading a CSV.
You can also duplicate all smart views. |  |
Attendee Details
Click the attendee to view their basic information and other details.
ProfileThis shows all their answers in the order form. On top will show their basic information:
The rest will show in the custom fields below.
If they uploaded a file, you can download it from here. | 
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OrdersThis shows all their orders, similar to what you see in the Orders tab.
This will also include orders where they are only the ticket buyer. |  |
SessionsThis shows all the sessions they attended and registered for.
In this example, the attendee registered for the Keynote Introduction Session that's in the future.
The Status will indicate whether they attended live, watched the recording, or did not attend.
Engagement shows how long the attendee stayed in the session.
The Download button generates a CSV file with the information found in this tab. | 
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ConnectionsThis will show analytics for the connections made in the event and networking sessions.
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ExpoThis shows an overview of the attendee's engagement in booths.
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User Activity
This shows a timeline of their activities. You can also download this information.
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Email Activity
This shows the mail status for emails sent to the attendee. This will track the Order Confirmation and the Magic Link Email.
It will show you whether the email has been delivered and opened.
When you click View History, you'll see the detailed information for that email.
If it says delivered but can't be found in their inbox, they need to check their spam folder or check if they have any blockers or firewalls to accept emails.
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Other Options
If you click the 3-dot menu, these options are available:
View Analytics - opens the attendee's details
Manage magic link - lets you send a new magic link, resend a magic link, expire a magic link, or copy a magic link.
Note: If this is your first time sending a magic link to the attendee, the only option you'll see is to send the attendee a new magic link.
Download analytics - exports a zip folder with files on attendee analytics