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Attendee Analytics
Attendee Analytics

Download your attendees' uploaded files, see their order form answers, orders, attended sessions, connections, activities and track emails.

Hydee avatar
Written by Hydee
Updated over a week ago

Attendee Analytics

The Attendee Analytics will give you an overview of your attendees' profiles and activities at the event. It will show you their profile, ticket information, which sessions they joined, people they've connected to, their activity in expo booths, and other actions within the event.

Note: Viewing the detailed attendee information may not be available on lower plans. Please contact your account manager to upgrade your plan.

Customized View

Attendees are sorted in alphabetical order by their first name. The default view shows their name and email address. You can customize the view by clicking Edit Columns to add more columns with attendee information. You can also re-arrange the order of the columns by dragging the fields under the select columns or clicking Move to top. The customized view is saved only for the user, so other event admins will not have the same view as yours.

  • The Attendee Analytics tab will display everyone with a ticket, including admins, staff, speakers, and exhibitors

  • Everyone with a ticket will be on the list regardless of their check-in status.

  • If the ticket buyer does not have a ticket, then the ticket buyer will not appear here.

  • If the attendee has two tickets, both registrations will show in the list.

Attendee Details

Click the attendee to view their basic information and other details.


This shows all their answers in the order form. On top will show their basic information:

  • Ticket Type

  • Email

  • Phone Number

  • Company

  • Job Title

The rest will show in the custom fields below.

If they uploaded a file, you can download it from here.


This shows all their orders, similar to what you see in the Orders tab.

This will also include orders where they are only the ticket buyer.


This shows all the sessions they attended and registered for.

In this example, the attendee registered for the Keynote Introduction Session that's in the future.

The Status will indicate whether they attended live, watched the recording, or did not attend.

Engagement shows how long the attendee stayed in the session.

The Download button generates a CSV file with the information found in this tab.


This will show analytics for the connections made in the event and networking sessions.

  • Total Connections from the Event

  • Names of Connections from the Event

  • Networking Sessions Attended

  • List of Matches from Networking Sessions

  • Names of Matches from Networking Sessions

  • List of Connections from Networking Sessions

  • Names of Connections from Networking Sessions


This shows an overview of the attendee's engagement in booths.

  • Average views per exhibitor booth

  • Number of exhibitor booths viewed

  • Number of exhibitors whom the attendee engaged through chat

  • Number of documents downloaded

  • Number of meetings booked

  • Average lead rating

  • Number of product views

User Activity

This shows a timeline of their activities. You can also download this information.
Attendee actions that will be shown:

  • Joined Event

  • Bookmarked Session

  • Undo Bookmarked Session

  • Joined Session

  • Viewed a Speaker

  • Viewed a Sponsor

  • Visited an Expo

  • Viewed a People

  • Joined Lounges

  • Entered a Lounge

  • Added a Comment in the Lobby and Lounges

  • Actions Made in Expo Booths

Email Activity

This shows the mail status for emails sent to the attendee. This will track the Order Confirmation and the Magic Link Email.

It will show you whether the email has been delivered and opened.

When you click View History, you'll see the detailed information for that email.

If it says delivered but can't be found in their inbox, they need to check their spam folder or check if they have any blockers or firewalls to accept emails.

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