Attendee Analytics

The Attendee Analytics tab will give you an overview of who your attendees are. It will show you their profile, ticket information, which sessions they joined, people they've connected to, their activity in expo booths, and other actions within the event.

To check your attendee's details, select the attendee to open up the menu on the right side.

Note: If you're on the Free, Starter, or Scale Plan, you may only view the list of attendees, but you will not be able to click to see the details from the Attendee Analytics tab.

Attendee Details

Profile This will show the attendee's personal information. Name Company Title Ticket Type Email Address Phone Number
Orders This shows all the tickets they have and/or purchased for the event. Order number Ticket type Quantity
Sessions This tab will indicate the sessions the attendee is registered to. Session name Status - indicates whether the attendee attended, did not attend, or watched the recording Engagement - shows how long the attendee stayed on the session (live session) or watched the video (recorded sessions) Download - generate a CSV file with the information found in this tab
Connections This will show analytics for the connections made in the event and networking sessions attended. Total Connections from the Event Names of Connections from the Event Networking Sessions Attended List of Matches from Networking Sessions Names of Matches from Networking Sessions List of Connections from Networking Sessions Names of Connections from Networking Sessions
Expo This shows an overview of the attendee's engagement in booths. Average views per exhibitor booth Number of exhibitor booths viewed Number of exhibitors who the attendee engaged through chat Number of documents downloaded Number of meetings booked Average lead rating Number of product views
User Activity This shows a timeline of the activities done by the attendee. Attendee actions that will be shown: Joined Event Bookmarked Session Undo Bookmarked Session Joined Session Viewed a Speaker Viewed a Sponsor Visited an Expo Viewed a People Joined Lounges Entered a Lounge Added a Comment in Lobby and Lounges Actions Made in Expo Booths

Frequently Asked Questions

Who can be seen in the Attendee Analytics tab?

• Everyone who has a ticket, admins, staff, speakers, and exhibitors.

• If the ticket buyer does not have a ticket of his own, then the ticket buyer will not appear in the Attendee Analytics tab.

Will this tab show attendees that did not enter the event?

• Yes, it will.

If the attendee bought 2 tickets separately, will they show as 2 separate entries?

• There will be only one entry for the attendee under the Attendee Analytics tab. However, there would be two separate line items under the Orders tab.

How are the attendees arranged in the Attendee Analytics tab?

• They are arranged in alphabetical order based on the first name. If two attendees have the same first and last names, the one who recently bought a ticket would be listed on top of the other.

Is the data from the Attendee Analytics tab downloadable?

• Only the sessions data is downloadable as of this time. However, you may download other reports from the Analytics tab.

How is this different from the other reports in the Analytics tab?

• The Attendee Analytics gives you data specific to an attendee.

Can I edit anything in the Attendee Analytics tab?

• No, you can't. The report is automatically generated.

Is there a way to sort attendees by ticket type or status?

• The attendees cannot be sorted out based on the ticket type or status. However, you may go to Analytics > Registration and download the Ticket Holder Data report. From there, you may sort out the attendees based on the ticket type or status.

Can I download the reports on Attendee Analytics along with other available reports?

• Yes, just go to Analytics>Downloadable Reports. Select the reports that you want to download and click on Download Selected.