Attendee Analytics
The Attendee Analytics will give you an overview of your attendees' profiles and activities at the event. It will show you their profile, ticket information, which sessions they joined, people they've connected to, their activity in expo booths, and other actions within the event.
Note: Viewing the detailed attendee information may not be available on lower plans. Please contact your account manager to upgrade your plan.
Customized View
Attendees are sorted in alphabetical order by their first name. The default view shows their name and email address. You can customize the view by clicking Edit Columns to add more columns with attendee information. You can also re-arrange the order of the columns by dragging the fields under the select columns or clicking Move to top. The customized view is saved only for the user, so other event admins will not have the same view as yours.
The Attendee Analytics tab will display everyone with a ticket, including admins, staff, speakers, and exhibitors
Everyone with a ticket will be on the list regardless of their check-in status.
If the ticket buyer does not have a ticket, then the ticket buyer will not appear here.
If the attendee has two tickets, both registrations will show in the list.
Attendee Details
Click the attendee to view their basic information and other details.
ProfileThis shows all their answers in the order form. On top will show their basic information:
The rest will show in the custom fields below.
If they uploaded a file, you can download it from here. | 
|
OrdersThis shows all their orders, similar to what you see in the Orders tab.
This will also include orders where they are only the ticket buyer. |  |
SessionsThis shows all the sessions they attended and registered for.
In this example, the attendee registered for the Keynote Introduction Session that's in the future.
The Status will indicate whether they attended live, watched the recording, or did not attend.
Engagement shows how long the attendee stayed in the session.
The Download button generates a CSV file with the information found in this tab. | 
|
ConnectionsThis will show analytics for the connections made in the event and networking sessions.
| 
|
ExpoThis shows an overview of the attendee's engagement in booths.
| 
|
User Activity
This shows a timeline of their activities. You can also download this information.
|
 |
Email Activity
This shows the mail status for emails sent to the attendee. This will track the Order Confirmation and the Magic Link Email.
It will show you whether the email has been delivered and opened.
When you click View History, you'll see the detailed information for that email.
If it says delivered but can't be found in their inbox, they need to check their spam folder or check if they have any blockers or firewalls to accept emails.
| 
|
Other Options
If you click the 3-dot menu, these options are available:
View Analytics - opens the attendee's details
Manage magic link - lets you send a new magic link, resend a magic link, expire a magic link, or copy a magic link.
Note: If this is your first time sending a magic link to the attendee, the only option you'll see is to send the attendee a new magic link.
Download analytics - exports a zip folder with files on attendee analytics