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Session Analytics
A better understanding of the downloaded session reports
Ariane avatar
Written by Ariane
Updated over a week ago

Reviewing your analytics can give you a better understanding of your audience's behavior. The results in your analytics can also determine what approach and adjustments you need to make on your next event.

In this section about Session Analytics, we discussed the data you see on your Analytics Page.

Below, we will discuss the downloaded reports from your Analytics Page and Sessions & Speakers tab.

1. Session Overview

  • Go to Analytics in your admin console

  • Select Sessions

  • Click Download

  • Select Session Overview

This report will give you information on all sessions with the following fields:

  • Session Name

  • Session Date

  • Session Length - duration length of the video

  • Number of Attendees Registered - total number of attendees who only pre-registered, attended during the live session and attendees who only watched the recording after the session

  • Number of Views (Live) - total number of attendees that joined the session while it's live

  • Average Watch Time (Live) - average duration of how long attendees stay inside the live session counted in HH:MM:SS

  • Engagement (Live) - average duration of how long attendees stay inside the live session in percentage

    • Workshop - if the workshop runs for an hour as scheduled this would be the consolidated time an attendee stays in the session, they can come and go and their time spent within the session will be counted by 10-second intervals.

    • Main Stage and Regular session - if the mainstage or regular session runs for 45 minutes even if the scheduled time is an hour we only will count the session run time, still this would be the consolidated time an attendee stays in the session, they can come and go and their time spent within the session will be counted by 5-second intervals.

  • Number of Views (Recorded) - total number of attendees that joined the session after the session has ended

  • Average Watch Time (Recorded) - average duration of how long attendees stay inside the replay session counted in HH:MM:SS

  • Engagement (Recorded) - average duration of how long attendees stay inside the replay session in percentage

  • Documents - indicates whether there are documents uploaded to the session

  • Total Document Downloads - the number of times the documents have been downloaded

  • Unique Document Downloads - represents the number of times each unique registrant has downloaded the document

  • Documents Downloaded - shows the filenames of the documents that have been downloaded

2. Session + Attendee Comparison

  • Go to Analytics in your admin console

  • Select Sessions

  • Click Download

  • Select Session + Attendee Comparison

This report will show you which sessions attendees attended and pre-registered for. It has fields for the attendee name and email; the rest of the columns will show the session names. Under each session, it will indicate the attendee's activity:

  • Joined - this means the attendee either entered during or after the session

  • Registered - this means the attendee only pre-registered for the session but did not enter

3. Individual Session Report

  • Go to Analytics in your admin console

  • Select Sessions

  • Click the Download icon from the session

This report will show you the list of attendees that joined that particular session. The report has these fields as a default:

  • First Name

  • Last Name

  • Email

  • Ticket Type

  • Registered Date - date and time when the attendee pre-registered for the session. If they did not pre-register, it would show the date and time they entered the session. The time is in GMT.

  • Attended Live - status whether the attendee joined the live session or not. It will register their status as Yes (attended) as soon as they enter the session.

  • Live Watch Time - total time spent by the attendee inside the session

  • Watched Recording - status whether the attendee watched the session recording or not. If the attendee watched both live and the recording after, that will be captured as "Yes" on both the Attended live and Watched Recording columns.

  • Recording Watch Time - total time spent by the attendee watching the recording

  • Live Attendance - total time the attendee spends inside the session; this will only appear for workshop analytics.

  • Engagement - the percentage of how long the attendee stayed in the session; this will only appear in workshop analytics.

  • Documents - indicates whether there are documents uploaded to the session

  • Total Document Downloads - the number of times the documents have been downloaded

  • Unique Document Downloads - represents the number of times each unique registrant has downloaded the document

  • Documents Downloaded - shows the filenames of the documents that have been downloaded

Mainstage and Regular Session Analytics

Workshop Session Analytics

Notes:

  • The Attended Live, Live Watch Time, Watched Recording, and Recording Watch Time columns will only appear for Mainstage and Regular session analytics. The Live Attendance and Engagement columns will only appear on workshop session analytics.

  • If you added more fields in your ticket holder order form, those fields should also show up in this report.

4. Other Reports for Each Session

  • Go to Analytics in your admin console

  • Select Sessions

  • Click the individual session to open the right-side menu

    • Analytics - a line graph will indicate which parts of the session had the most attendees; this is available for higher plans. There's also a button to download the Session Graph and the Session Chat.

    • Attendees - this will show the attendees that registered and attended the session. This also shows the list of downloaded documents per registrant. These data are downloadable.

    • Polls - this will show the poll results with an option to download the results.

    • Q&A - will show which attendees submitted questions, the questions themselves, and the written answers with an option to download the report. Click here to learn more about Q&A.

5. Downloadable Reports

You can go to the Downloadable Reports tab to download reports on Session Analytics along with the other reports. Select all the reports that you want to download, then click on Download Selected.

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