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How Can I Stop an Attendee from Posting in the Chat?
How Can I Stop an Attendee from Posting in the Chat?

Block your attendees from sending chat messages in the session

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

Disruptive Attendees?

In virtual events, there will be times when you will have disruptive attendees. Whether it be someone flooding the chat or someone who is being inappropriate. With Accelevents, you'll have the option to block the attendees from the chat if they're being naughty!

Block Attendees from Chat

If you want to stop a particular attendee from posting in the session chat, you can block them from posting messages on that particular channel.

  • Hover your mouse over the attendee's chat message and click the 3 dots

  • Select Block From Chat

Another way to block the disruptive attendee is in the Attendees tab.

  • Look for the attendee

  • Click the 3 dots next to the attendee's name

  • Select Block From Chat

The chat view of blocked attendees will change, indicating a member of the event staff has blocked them, and the field to enter chat messages will be disabled.

IMPORTANT NOTE: This block will only apply to that particular session, so if you want to block them on other sessions, you must do the same step for every session. The block feature does not apply to the lobby chat, expo chat, or lounge chat.

Can I remove the attendee from the session instead?

If the attendee is still disruptive, you can take it one step further by removing the attendee from the session (only applicable to workshops)

Or removing the attendee from the event.

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