It is necessary for event organizers to be able to communicate with each other without being seen by other event attendees. You can conveniently do this through the #Event Staff channel in the chat area of your Virtual Event Hub.
To use the #Event Staff channel, expand the chat area by clicking left arrown [ < ] found on the upper left side of the chat area.
Under Channels, select the channel labeled #Event Staff (Staff Only) and begin chatting with your team.
FREQUENTLY ASKED QUESTIONS
Who can see this channel?
Only event admins and staff can see this channel. Attendees, Speakers, and Exhibitors will not have access to this channel.
How can I add someone as event admin or staff?
On your admin console, go to Settings>Manage Team, and you'll be able to add an event admin or staff from there.
Can I rename this channel?
No, you cannot rename this channel.
Can I download a transcript of the chat on this channel?
No, you cannot download a chat transcript in the #Event Staff channel.
Can I delete messages in this channel?
Yes, click on the ellipsis and select Delete. You cannot retrieve the deleted message.
Can I pin an important message in this channel?
Yes, click on the ellipsis and select Pin.
The pinned message will appear on top of the chat box.
You can only pin 1 message. If you try to pin another message, you will receive a prompt asking if you want to replace the currently pinned message.
