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Exhibitor Invitation Email

The exhibitor invitation email allows exhibitors to access their booth to start customizing it

Hydee avatar
Written by Hydee
Updated over 4 months ago

Exhibitor Invitation Email

When you add exhibitors as admins or staff for their booth, they will receive an invitation email. By clicking the Access the My Booth button in the email, they will be redirected to the My Booth section in the virtual event hub.

Note: For in-person events using the Attendee App, exhibitors can edit their booth in the virtual event hub by clicking the Access Booth button.

Editing the Exhibitor Invitation Email

  • Go to Exhibitors & Sponsors > Exhibitors

  • Click Settings

  • Go to Booth Settings > Customize Exhibitor Email and compose your email

Resending the Exhibitors Invitation Email

If the exhibitor didn't receive the invitation email, you could resend it from the booth's settings.

  • Go to the Exhibitors & Sponsors tab and open the booth for editing.

  • Go to the Team tab and click the resend invitation icon.


Disabling the Automated Exhibitors Invitation Email

If you don't want your exhibitors to receive the automated invitation email, disable it before adding your booth staff and admin.

  • Go to Exhibitors > Settings

  • Go to Booth Settings, then disable the option for sending the automated exhibitor invitation email.


Frequently Asked Questions

Do exhibitors need a ticket to enter the event?

  • No, they don't. However, tickets allow them to join other sessions just like regular attendees. Click here to learn how to issue tickets to your exhibitors.

Can exhibitors access their booth before the event?

  • Yes, they can. Exhibitors can enter and exit their booths at any time. However, only the Exhibitor Admin can edit the booth.

Can I send all exhibitor invitation emails in one go?

  • Yes, you can. Ensure the Enable Exhibitor Invite Email feature is toggled off before adding team members to a booth. Click the Send All Exhibitor Invite Emails button under the Exhibitor Settings > Booth Settings tab to send the invitation email in one go.​

Do exhibitors need a password to edit when they access the booth?

  • No need. The button in the invite email they receive acts as a magic link that allows them to access the booth without a password.

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