Exhibitor Invite Email
When you add exhibitors as admins or staff for their booth, they will receive an invite email. By clicking the Access the My Booth button in the email, they will be redirected to the Exhibitor Portal. You can add a custom message to this email, resend the email to individual exhibitors or send it to all. You can also disable the automatic sending when they are added to the booth.
Notes:
Exhibitors do not need a password to enter the Exhibitor Portal. The button in the invite email will automatically logged them in.
The Exhibitor Portal can be accessed before the event opens.
The Exhibitor Portal is visible only to exhibitors and event admins.
For in-person events using the Attendee App, exhibitors will also customize their booth through the Exhibitor Portal.
If exhibitors have the attendee app installed and they click the button from the email, they will logged in to the app, but they won't be able to enter the event until the event opens.
Exhibitors do not need a ticket to access the exhibitor portal or the event, but you can give them a ticket if you want them to join sessions.
Add a Custom Message in the Exhibitor Email
Go to Exhibitors & Sponsors > Exhibitors
Click Settings
Go to Booth Settings > Customize Exhibitor Email and add your message
Your custom message will appear under "Welcome aboard!"
Resend the Exhibitor Email
To send the email individually, open the exhibitor settings and go to the teams tab
Open the exhibitor settings
Go to the Team tab and click the resend invitation icon.
Send the Email to All Exhibitors
Click the Settings button
Go to Booth Settings
Click Resend Email
Disable the Automated Exhibitor Email
If you don't want your exhibitors to receive the automated invitation email, disable it before adding your booth staff and admin.
Click the Settings button
Go to Booth Settings
Disable the option for sending the automated exhibitor invitation email.
