Your White Label Account
One of the best features of having a White Label account is placing your company's branding on the platform. In this article, you'll learn where to add your logo, banner, favicon, and more brand images to replace the Accelevents branding. You'll also learn where to add your company email so that you can start sending emails through the platform.
White Label Sender Email
This is an important step that shouldn't be skipped.
Part of the White Label package allows you to replace the Accelevents domain with your company domain. Once that's already in place, you can add your White Label sender email, allowing you to send emails from the platform. Without this email, attendees won't receive the order confirmation email. To set this up, go to Settings > General Settings in your admin console.
Sender Name - This is the name that appears as the sender when attendees receive emails from the event.
Default `Reply-to' email - This email address will receive email replies from attendees.
Notification Email - This email address appears as the sender when you send emails from the event.
Note: this is customized per event so that a different sender email can be assigned for each event under the White Label plan.
Shown below is what the attendee sees on their end:
White Label Branding
Easily replace the default Accelevents branding with yours through your White Label Settings.
Go to your White Label Dashboard
Select the Settings tab
Start updating the images and colors in the Branding tab.
Your White Label Dashboard URL looks something like this:
https://www.accelevents.com/u/wl/yourcompanyname/home
Color and Style
Under the Color and Style section, you can customize the Header Background Color and Header Text Color:
Images
The Images section allows you to replace all existing Accelevents images:
Header Logo Image
The image appears in the header when you're logged in to your account.
700px X 350px (Ratio 2:1) | 
|
Event Listing Site Banner Image
The image appears as a banner on the event listing page.
Your event listing page URL is your Host Base URL.
700px X 350px (Ratio 2:1) | 
|
Favicon Image
The image appears in the browser's tab label.
140px X 140px (Ratio 1:1) | 
|
Event Logo Image
The default image appears as a logo for events created under your White Label organization.
700px X 350px (Ratio 2:1) | 
|
Default Event Banner Image
The default image appears as a banner for events created under your White Label organization.
150px X 150px (Ratio 1:1) | 
|
Default Item Image
The default image appears for fundraising items.
700px X 350px (Ratio 2:1) | 
|
Notification Popup Image
The default image appears for notifications.
150px X 150px (Ratio 1:1) | |
AdBlocker Logo Image
The image appears in the header that appears when an AdBlocker is detected.
700px X 350px (Ratio 2:1) |
The two other very important areas to update for White Label branding live under the General tab.
Underneath "Other Links" you will want to update the "Header Logo URL" which will take any stakeholder that clicks on your Header Logo Image (in the upper left) to the URL that you specify.
The last item to change will be the "Footer Text" at the bottom of this page. You'll want to add in your own footer details here.
If the two items above are not changed, then it will go to an Accelevents branded URL and show an Accelevents footer.