The Enterprise or White Label Dashboard
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Written by Shella
Updated over a week ago

The Enterprise or White Label Dashboard

This dashboard lets you manage all events under your Enterprise or White Label account. The dashboard has tabs that show information on events, organizers, team members, account settings, billing, integrations, and audience analytics.

Accessing the Enterprise or White Label Dashboard

Once your Accelevents account manager activates your Enterprise or White Label account, you will be given your login and dashboard URLs. They would look something like this:

If you already have events under your Enterprise or White Label account, you can get to the dashboard from your event's Admin Console by clicking the arrow found on the leftmost side of the header or clicking Manage Organization found at the bottom of the navigation menu. This will lead you to the Organizer Portal.

Once you are in the Organizer Portal, click My Enterprise. This will lead you to your Enterprise or White Label Dashboard.

Enterprise or White Label Dashboard Menu

Tab 1: Events

The Events tab shows all the events under your Enterprise or White Label account. From here, you can also create new events.

Note: If your events are not showing on this tab, they were created outside your Enterprise or White Label account. Please get in touch with us through chat or your account manager to move the event.

Active & Upcoming, and Past Events Tabs

  1. Name - the name of the event

  2. End Date - date and time when the event concludes

  3. Type - the event format of the event (Virtual, Hybrid, or In Person)

  4. Revenue - revenue from the event's ticket sales

  5. Registrations - quantity of tickets sold

  6. Status

    • Preview - the event has not been published

    • Public - the event is published and is added to our event listing site for additional exposure.

    • Private - the event is published and is not added to our event listing site.

  7. Event Plan - the type of plan subscription for that event

  8. Action - the 3 dot menu has these event options:

    • Edit - redirects you to the admin console to edit the event

    • Duplicate - duplicate the event

    • Save as template - save as an event template for future events

    • Delete - delete the event

    • Attendees Usage - the Attendee Usages report will show all the checked-in attendees, including speakers and exhibitors who entered without a ticket

Templates Tab

If you've organized an event before and want to use the same settings for future events, you can save that event as a template. These event templates let you quickly apply pre-selected event elements, saving valuable time building your new event.


Tab 2: Organizers

The Organizers tab shows all the organizers under your White Label or Enterprise account. From here, you can also create a new organizer. When you click the organizer name, it will open the Organizer Portal, where you can see that organizer's profile and all the events under that organizer.

  1. Logo - the logo of the organizer

  2. Organizer Name - the name of the organizer, when clicked it will take you to the Organizer Portal

  3. Events - total number of events created under the organizer

  4. Tickets Sold - total number of tickets sold from events under the organizer

  5. Action - the Edit button has these options:

    • View Organizer - will lead you to the organizer's portal

    • Edit Organizer - will lead you to the organizer profile tab of their organizer portal

    • Delete Organizer - will delete the organizer

    • Edit Organizer Public Landing Page - will lead you to the organizer's public landing page


Tab 3: Team

The Team tab shows all team members under your White Label or Enterprise account. You can add new members here and view team members from specific events.

  1. Name - the name of the team member

  2. Email - the email address associated with a team member's account

  3. Role - the assigned role for the team member

  4. Billing Contact - a check will show if the member is a billing Billing Contact. The Billing Contact will receive invoices for any events under the organizer.

  5. Action - you can resend their invitation to join the White Label or Enterprise account using the paper plane icon. Using the gear icon, you can do the following:

    • Settings - update user's settings if they want to be notified when a new event under their account is created

    • Edit - edit the user's details

    • Delete - delete the user from the White Label or Enterprise account


Tab 4: Enterprise Settings

The Enterprise Settings tab lets you further customize your account. It has 4 sub-tabs:

1. Settings

This is where you can update your account's Branding, General Information, and Account Settings.

Branding - lets you set the default branding for all events under your White Label account. This includes the default colors and images when creating events.

Note: Customizing your branding is exclusive to White Label accounts only. Please get in touch with your account manager if you want to upgrade your plan.

General Information - lets you set your account's default contact information, and you can include social media links that are associated with your account.

Advanced Settings - lets you set further customization for your account, such as the description for your About Us, Terms of Service, Privacy Policy, and many more.

2. Payment Processing

This is where you can connect a payment processor. This payment processor will apply to all events under your White Label or Enterprise account. The payment processor can still be changed on the event level by going to Settings > Payment Processor of its admin console.

3. SAML Configuration

This feature is still in BETA. This can be used for setting up Single Sign On, which will be available for White Label accounts. Stay tuned for more updates!

4. Security

This is where you can enable 2FA (two-factor authentication) and admins will be required to use it when they log in.


Tab 4: Billing

This tab shows the information about your Account Billing and Usage Report.

Account Billing

This will show the billing information for your account, such as the current plan that is in and when it is valid.

Usage Report

This will show your account's billing information and allow you to pay your balance for events and attendees.


Tab 5: Integrations

Integrations

The Integrations subtab will show you which platforms you can integrate with Accelevents. Once integrated, you can import and export event data from those platforms (HubSpot, Salesforce, and Marketo). The integration will apply to all events under your account.

API Key

The API Key subtab allows you to generate an API Key, and there is also an audit log showing information on actions done with the API Key.

Webhooks

The Webhooks subtab allows you to enable webhooks for your White Label or Enterprise account. You can also select webhook topics to get notified on from here.

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