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The Organizer Profile

Your Accelevents organizer profile is a central page that you can use to list all of your ongoing events.

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a month ago

The Organizer Profile

Your Accelevents organizer profile is a central page that you can use to list all of your ongoing events. Not only does the organizer profile help you keep all events in one place, but you can promote this as a public page so that your audience can see each of your events and easily purchase their tickets.

Important Notes:

  • For Business and other lower plans, only 1 organizer can be associated with the plan.

  • To ensure that your events stay under 1 organizer, instead of having your team create their own Accelevents account, add them to your account, this way no organizer will be created for that user.

  • To ensure that your events do not accidentally move to other user's organizers, publish the event under the correct organizer as a published event can no longer be moved to another organizer.

  • Event Admins do not have access to the Organizer Portal, change their role to "Admin" to gain access. They will also be added as Organizer Admins when their role is changed to "Admin."

  • For Enterprise and White Label plans, check this article for more information about creating multiple organizers in your Dashboard.


Generate an Organizer Profile After Creating an Accelevents Account

After creating your first Accelevents account, you will be redirected to the Organizer Portal after creating your account, where an organizer profile will automatically be created with your name (for Business Plans and other lower plans).


View the Public Organizer Page

To check what the Public Organizer Page looks like, go to the Organizer Profile tab in the Organizer Portal, then click View my Public Organizer Page. This will open a new tab to view the live page.

You can give the page URL to potential attendees so that they can view your upcoming events and click the event to sign up for it.

The Public Organizer Page can also be accessed through the event landing page's More Events button at the bottom of the page.


Edit the Organizer Profile

Instead of your name appearing in the organizer profile, you can update the information with your company's information. From the Organizer Portal, go to Organizer Profile > Profile Details.

You can update the name, logo (96 x 96 px), description, main background color, and text color that appears on the organizer page.

From this menu, you can also change the page's URL. Just click the blue part to start editing.

The address fields will not appear on the page, instead, they will appear on the ticket purchase invoice.

The website URL should appear as a clickable link at the bottom of the landing page.

Note: You can leave the social media fields blank for now, as these links do not open. The social media icons on the public organizer page let users share your page through their own social media accounts.


Show Events in the Public Organizer Page

By default, all the events you create under your organizer are hidden from your public organizer page. It's hidden so that you don't accidentally show your test events on your public page, but you can change the setting to show them.

  • Go to the Events tab of your Organizer Portal

  • Click the 3 dot menu on the right side of the event

  • Choose Change Visibility

  • Enable the toggle to show the event on the organizer profile page

  • Click Save


Move an Event from One Organizer to Another

If an event is created and added under a different organizer, you can place it back in the correct organizer by clicking the Change Organizer from the Event Details tab in the admin console. Select which organizer should be associated with the event from the pop-up.

If the organizer does not appear in the pop-up, you need to add or change the role of one of the organizer admins to "admin" in Settings > Manage Team and have them move the event to the proper organization.

Notes:

  • If an event has been published, you won't be able to move them to another organizer. You can unpublish the event first, then move it.

  • Event Admins cannot move events.

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