Import the Add-On Purchase to Salesforce
To ensure that add-on purchases also appear in Salesforce, you must have the following enabled:
Turn on the toggle to "Create a new contact or lead for every ticket holder" in Settings > Integrations > Salesforce Configure
Turn on "Each Add On" in Registration > Order Form
Include and Require the First Name, Last Name, and Email in the Addon tab. The field labels should be the same as in the example below.
Note: If you don't have the add-on fields enabled and required, the add-on lead or contact created in Salesforce will be based on the first ticket holder's information in the order.
This is an optional step. Map the Order ID, Ticket ID, and Ticket Type so you can easily distinguish the ticket and the add-on in the order.
When someone buys a ticket and an add-on, 2 records will be created in Salesforce.
