Email Notifications for Your Team
As a default, event admins and organization admins will receive email notifications when attendees register for the event or if they submit questions through the contact button.
You can change this setting per team member and apply the same setting for all events under your organization.
These are the 4 email notifications you can enable or disable:
Ticket purchase order confirmations (event ticketing module)
Buy it Now item purchases (silent auction module)
Event Participant Questions (all modules)
Weekly Sales Report (all modules)
Enable or Disable Email Notifications for an Event
Go to Settings > Manage Team
Click the 3 dots on the team member
Select Settings
Turn off the toggles if you don't want the team member to receive email notifications for this event.
You can also disable receiving order confirmations from your attendees by going to Registration > Order Confirmation > Confirmation Emails. This setting is just for you and not other team members.
Enable or Disable Email Notifications for all Events Under Your Organization
You can also manage email notifications for your team across all events associated with your organization.
Go to your Organizer Portal and select the Team tab.
Select the team member, then click the gear icon and choose Settings.
Toggle off Receive notifications for your events if you don’t want that specific team member to get email notifications.
If Receive notifications for your events is toggled on, you can choose which email notifications your team member will receive.
Click Save.
