The exhibitor booth allows you to showcase your content as an exhibitor and allows you to interact with anyone who enters your booth. With live streaming, you would be able to set up more inter-personal meetings with leads who are interested in your company.

Exhibitor booth live streaming can be hosted using the Pro Exhibitor Studio or an outside platform. Zoom is currently the only outside live streaming platform currently supported.

To add a live streaming option to your booth, first, the event admin has to create your booth and add you as an exhibitor admin. Once that's done, you should receive an email confirmation with instructions on how to login to the exhibitor portal.

Select Your Stream Provider

  • Go to the My Booth tab and select Company Details.

  • In the Live Stream field, choose either Pro Exhibitor Studio or Zoom.

Note: If you paid for Accelevents Pro Exhibitor Studio and it's not appearing in the options, please contact the event organizer.

Live Streaming with Accelevents Pro Exhibitor Studio

  • Once you’ve selected Pro Exhibitor Studio as the stream provider, click the “Launch Live Stream" button.

  • You will be asked to set up your audio and video device before going live

Attendee's View

  • If an attendee wants to join your live stream, they have to enter your booth and navigate to the Live tab and click Join Meeting.

  • The attendee will be asked to set up his audio and video upon joining the live stream.

  • Once they select their device and click Join, they will see you in the live stream

Frequently Asked Questions About Live Streaming using the Pro Exhibitor Studio

How many attendees can be in the live stream?

How many attendees can be on camera?

Are booth admins prompted to accept the attendees once they join their live stream?

  • This would depend on the settings set by the event admin under the Design tab of the Edit Exhibitors window. If the Require approval before attendees can join is toggled On, the booth admin would need to approve the attendee before he can join.

Why don't I see the Pro Exhibitor Studio option under the Live Stream field?

  • It means that the event admin or event organizer did not assign a Pro Exhibitor studio to your booth. If you believe that you should have access to that, please reach out to the event organizer.

Do I need to have a camera connected in order to live stream?

  • You may live stream even without a camera connected. However, a "No Video Available" message would be displayed on the screen.

What are the screen sharing options?

  • You may either share your screen or share a video.

How do I see the number of attendees joining my live stream?

  • There is a number at the lower left of your live stream, which indicates the number of people in the live stream (including you). You may also click the gear icon to see the number of attendees.

Can I switch the attendees' cameras off and put them on mute?

  • Yes, you can.

Can I switch from Pro Exhibitor Studio to Zoom anytime?

  • Yes, you can. Your current live stream would end and you would have to start the other one.

Can I have both live streams (Pro Exhibitor Studio and Zoom) run at the same time?

  • No, you can't. The Launch Live Stream button wont be visible once you've started live streaming - even if you open another tab or an Incognito browser.


Live Streaming with Zoom

  • Go to the My Booth tab and select Company Details.

  • In the Live Stream field, select Zoom.

  • Add your Zoom Meeting ID and your passcode

  • Make sure there are no extra spaces when you add your meeting ID and passcode

  • Start your Zoom meeting through your Zoom application. Your meeting will automatically start in the through the Accelevents platform.

Enter the Expo

  • To see how your exhibitor booth would look like, click Expo

  • Click the right arrow or anywhere on your booth to enter your booth

  • On the live tab, you should see the option for attendees to join your Zoom meeting

  • When the attendee clicks the Join Meeting button, you should see a request to join the meeting from your Zoom application. Click that to add the attendee to your meeting.

Note: Attendees are able to join the Zoom meeting using their camera and microphone

Zoom Troubleshooting

If you are having issues joining your Zoom meeting, as the Zoom meeting host please disable the following setting in the Zoom application and try again:

Attendee's View

  • Once the attendee enters the booth, he will see a Join Meeting button.

  • Once joined, the attendee needs to select Join Audio by Computer.

  • The attendee will then be able to join the live discussion.

Frequently Asked Questions

How will you generate a Zoom meeting room and password?

  • Using the Zoom application:
    - Select Schedule
    - Get your Meeting ID under Meeting ID
    - Set your password under Security

  • Using the Zoom Website:

    - Go to Meetings
    - Get your Meeting ID under Meeting ID
    - Set your password under Security

Can the live stream be recorded?

  • Yes, you may record the live stream directly from Zoom.

Can more than the same meeting ID be used the following day of the event?

  • Yes, as long as the meeting is set as recurring.

Can an exhibitor live stream with Zoom the whole day?

  • It depends on the host's Zoom plan. As of this writing, the Zoom Basic plan has a 40-minute time limit. Please see Zoom's pricing page for more information.

How many people may be in a live stream all at once?

  • It depends on the host's Zoom plan. As of this writing, the Zoom Basic plan is limited to 100 participants. Please see Zoom's pricing page for more information.

Will the attendees hear the audio when I open a video file?

  • Yes, they will. Just check the Share sound box at the lower left when sharing.

Can I switch the attendees' cameras off and put them on mute?

  • Yes, you can.

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