Accessing the Exhibitor Portal
Once receiving access to the event via email, click the Access the Event button found in your email to finish signing up & setting your password. If you do NOT have a password yet, click the "Forgot Password?" option. This will send you an email that allows you to set your own password.
Once logged into your account, click your name in the upper right-hand corner to access the drop down menu & from there, choose the “Exhibitor Portal” option.
Updating your Vendor Booth Information
Once in the Exhibitor Portal, click on the “Set Up” page
Add any of the following options to your booth:
Logo: We suggest a 700x350 pixel image for optimal fit. The required file formats are PNG or JPG.
Live Stream URL: Add the link to your Zoom meeting. Exhibitor booth live streaming needs to be hosted on an outside platform. Zoom is the only live streaming platform currently supported. Click here to learn more about Live Streaming as an Exhibitor.
Promo Video URL: Share a pre-recorded video with attendees visiting your booth. Common options are a company overview, a product demo, or a recording of a previously hosted live session.
Exhibitor Description: Add a description of your company/organization. Who are you? What do you provide?
Offer & Offer Link: In the Offer area, add a special deal, discount, or reward for booth visitors. A common option here would be a discount on a product or service for event attendees.
Social Links: Include links to your social media so that interested attendees can stay up to date with your organization.
Documents Available to Attendees: This is the area where you can provide any resources for attendees visiting your booth to view & download. Files here must be a PDF, DOC, DOCX, or DOCXX format. File size can be up to 10mb and up to 20 files per exhibitor.
Click “Save” to save your changes
Once on your Exhibitor Portal click “Leads”
Manually add a new lead by clicking the “Add Lead” button & entering any information you gathered.
*NOTE* Leads will be automatically entered if an attendee engages with your booth by having a conversation with one of your Lead Retrievers.
Add Staff/Lead Retrievers
- Enter the Exhibitor Portal & click on the “Team” page
Click “Add Staff” to add a new member to your exhibitor team & enter your teammates information.
Exhibitor Admins: will have access to the Exhibitor Portal to set up & edit booth details.
Lead Retrievers: act as company representatives for the attendees & are available to live chat from within the booth. They will not have access to the Exhibitor Portal & will NOT be able to update/change booth details.
Click “Save” to finalize adding the team member. This will send them an email welcoming them to the booth's staff.
Chat with a Lead
- Enter the virtual event hub from the event landing page.
- Click the Expo area & find your booth.
- Once there, it will mark you as available.
- If an attendee sends a message to begin a conversation with you, it will appear in the right hand chat bar.
Host a Live Demo/Session
*Exhibitor live-streaming needs to be hosted on an OUTSIDE platform (Zoom, Facebook Live, Youtube Live etc)
- Enter the URL to your stream on the Exhibitor Portal → Set Up page
- When ready, begin broadcasting your live session on your chosen platform.
- The stream will automatically be pushed to begin in your booth