Check In Attendees Through the Admin App
The Admin App allows event admins and staff to check in attendees while on the go. Instead of setting up a computer or laptop at the event venue, you can use your smartphone or iPad to check in attendees. You can also set up an iPad Kiosk, allowing attendees to check in by searching for their information or scanning their QR code.
To use this feature, download the Admin App to your iOS or Android device. You must also have admin or staff access to the event.
Access the Event Check-In Page in the Admin App
The steps to get to the event check-in page are a little different when accessing through an iPad and mobile phone. Follow these steps to get to the event check-in page.
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Event Check-In Through Attendee Search
On the Event Check-In page, search for the attendee through the search bar or scroll down to see the attendees list. Then, click the "ATTENDING" button next to the attendee's name. The button should change to "CHECKED IN" and turn green with a check mark after checking in the attendee. This will not automatically print the badge, you'll need to click the Print Badge button to start printing.
Event Check-In Through QR Code Scanning
If the attendee has provided the QR code, click the green QR scan icon at the bottom to scan the QR code. The frame will turn green to indicate that the check-in is successful. If you search for the attendee on the event check-in page, you should see that the button says "CHECKED IN."This will not automatically print the badge, you'll need to click the Print Badge button to start printing.
The Mobile Admin App has an Offline Mode that lets you check in attendees even if you encounter internet connection issues. Attendees are automatically checked in once your connection is restored. Click here to learn more about Offline Mode.
Event Check-In Through the Kiosk
If you're using an iPad, there is an additional feature called Kiosk Mode in the admin app, which, when enabled, will allow attendees to check in on their own by scanning their QR code or entering the information.
On the same Event Check-In screen, click the "Activate Kiosk Mode" button.
Once in Kiosk Mode, attendees can select whether to check in by QR code scanning or entering their information. Once they are checked in, they can also print their event badge.
While in Kiosk Mode, attendees won't have any access to the other features of the admin app. To exit kiosk mode, you will be required as an admin to enter the Kiosk PIN.