IMPORTANT NOTE: This feature is still in BETA. We’re excited to release this functionality in our public beta. During this phase, we are collecting feedback and working to deliver the perfect badge printing functionality.

Having badges are essential for in-person events. A badge will serve as an attendee's identification card, wherein you can also add relevant information about your event. With Accelevents, you can design your badge and print it too!

Note: Our Badge Designer is for simple designs and is not intended to replace professional graphic design tools such as Photoshop or Canva.

Topics:

Design Your Badge

  1. Login to your admin console and go to Registration > Badges

  2. Select one of the preset badge templates sizes or create a custom-sized badge

  3. Enter your Badge Name and associate it with one or more Ticket Types. If you choose to create a custom badge, enter the dimensions for your badge.

  4. Once in the Badge Designer, use the left-side navigation menu to start customizing items that will be visible on your badges.

    • Widgets - add information that will be populated with attendee or event data.

    • Shapes - choose and adjust different shapes, sizes, colors, and border weights.

    • Text - add customized text and change the font, size, colors, and alignment.

    • Images - Upload images that will appear on your badges.

    Click the element once to add it to the template. If the element is selected, you will see the options to customize it on the left side menu. To delete an element, click the trash icon or drag it outside the template.

  5. To see what your design would look like, click the Preview button.

Set Your Print Resolution

Setting your print resolution is especially important for Zebra printers because they can be 203, 300, or 600 DPI, and the setting determines the size of your printed badge.

  • Click the gear icon on the upper right header

  • Select the correct DPI for your printer

  • Click Save

Print Your Badge

Our badge printing is designed to print a single badge per page. While it will work on a standard printer, we recommend using a Label Printer such as a Zebra ZD420, 500, or 620 thermal printer.

Print a Sample Badge

To print a sample of your badge template, click Print Badge from the upper right header.

Print Attendee Badges Through the Admin Console

  • Go to Attendees > Check in Attendees

  • Search for the attendee

  • Click Print Badge

Print Attendee Badges Through the Staff Portal

  • Go to your event landing page

  • Click Event Staff

  • Click Check in Attendees

  • Search for the attendee

  • Click Print Badge

Print Attendee Badges Through the iPad Admin App

Badge printing can be done in the iPad admin app when an attendee checks in through kiosk mode. To make this work, you must connect your printer and enable kiosk mode in the iPad admin app.

Part 1: Connect the Printer

  • Log in to the admin app

  • Click the menu icon [ Ξ ] in the upper left corner

  • Choose Settings > Printing

  • Make sure the toggle for “Enable Printing” is turned on

  • Connect to a printer via Bluetooth or Add your Network Printer IP address. For Zebra printers, you can typically use port number 6101.

  • Tap the Connect Printer button

Part 2: Activate Kiosk Mode

  • Click the menu icon [ Ξ ] in the upper left corner

  • Choose Check In Attendee

  • From your Active Events page, choose an event to manage

  • Click Activate Kiosk Mode in the upper right corner

Part 3: Check-In Through the Kiosk

After selecting the Kiosk mode, your attendees can check in on their own by scanning their QR code or entering their name and ticket number.

Check-In with QR Code

  • Click Check in with QR Code from the touch screen.

  • Hold up your QR code to face the camera. This will scan your code.

  • If the QR code is valid, the outline should turn green, and there should be a pleasant confirmation beep. Then it will move you to the next page.

  • Click Print My Badge

  • Claim your badge from the printer. That's it you're done checking in!

Check-In with Name and Ticket Number

  • Click Check in with Search from the touch screen

  • Enter your name and ticket number

  • Click Search

  • Click Check In

  • Click Print My Badge

  • Claim your badge from the printer. That's it you're done checking in!


Frequently Asked Questions

What printers do you recommend for badge printing?

  • Our badge printing is designed for a Label Printer such as a Zebra ZD420, 500, or 620 thermal printers.

I want to print a badge sheet using a standard printer. Is that possible?

  • Yes, it is possible to print to a standard printer. However, the system is designed to print a single badge per page, unlike labels for an envelope.

  • If you plan on using a standard printer and want badge sheets that hold multiple badges on one sheet of page, we recommend using a label printing tool to print your badges.

Is it possible to print multiple badges on one sheet via a standard printer? Or will it only be one badge per page?

  • When using a standard printer, our badges will print only one badge per page. Our badge printing is designed for a Label Printer such as a Zebra ZD420, 500, or 620 thermal printers.

What can I do if the printed result is not as precise as my design?

  • Label printers can vary in the precision of their prints, both horizontally and vertically. Some variation is expected.

  • Use the printer's built-in print adjustment settings to dial in the location of the print.

Does the printer have to be on the same network as the iPad when checking in attendees?

  • Yes, if you are using an IP connection to the Printer. If you can't use an IP connection, you can connect to the printer using Bluetooth. However, note that there are inherent stability issues with Bluetooth and a limit of 30 feet distance between the device printing and the printer. We recommend using an IP connection if at all possible.

When checking people in, do I need to connect the iPad to the internet?

  • Yes, the Accelevents Admin App looks up attendee information from the cloud and needs to be connected to the internet.

  • Being connected to the internet also lets all your devices know who has already checked in and prevents multiple check-ins or badge prints by the same person.

Why can't I find the Kiosk mode on the Admin Mobile App?

  • Kiosk Mode is only available on iPad devices currently.

What is DPI?

  • DPI stands "for "Dots Per "Inch" and is a measurement of the resolution of a printer. Lower resolutions print faster and can use less ink. Higher resolutions are slower but result in a higher-quality printout.

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