Print from the Accelevents Admin Console
Printing directly from a printer connected to your laptop is possible, but depending on your printer, there may be different steps and outcomes. Our badge printing is designed to print a single badge per page. We recommend using a Label Printer such as a Zebra ZD420, 500, 620 or 621 thermal printer.
1. Set Your Print Resolution
Before connecting your printer, set your print resolution first. This setting applies only to computer printing. Setting your print resolution is especially important for Zebra printers, which can be 203, 300, or 600 DPI. The setting determines the size of your printed badge. Recommended is 203dpi.
Go in to your badge design
Click the gear icon on the header
Select the correct DPI for your printer
Click Save
Note: If you have a Zebra 620 or 621 thermal printer that is specifically set to 300 DPI (some second hand printers have the 300 DPI version), make sure that you also select 300 DPI in your settings. If you're not sure, just do a couple of test prints with different DPIs to see what works best.
2. Connect Your Zebra Thermal Printer to the Internet
You can connect the printer to wifi or hard wire it. Once it's connected, it should give you an IP address.
How to hard wire the printer?
The printer should have a LAN port. Connect the LAN cable to the printer and the router.
How do I find the IP address?
It will automatically appear in the next step.
3. Install Browser Print to Your Computer
⚠️ Installing Browser Print is a required step so that it will print the actual size. If Browser Print is not installed and connected, your printout will appear smaller.
The Accelevents Platform has incorporated the Zebra Browser Print SDK into the Attendee Check-In page of our web application. This will allow you to print a test badge or an attendee badge directly from the Check-in page without going through your computer's system print dialog, making printing a badge from a computer/laptop web browser to a Zebra printer easier and faster.
Open the Browser Print application after downloading and installing
The Browser Print icon should appear on top of your screen, click it and select Settings
This will open a window where you should see the printer's IP address, then you're ready to print!
What if the IP address is not showing?
Then that must mean your printer is not connected to the internet. There are a couple of ways to check if it's connected.
Check the printer's display if it has an IP address
Check the printer's display if it has an IP address
If your printer has a display screen and you're connected via a wired network, you should see the following settings:
Active Print Server: Wired
Primary Network: Wired
Wired IP Address: a default IP will show - take note of this. You will need it for your iPad settings (e.g., 192.168.055.112)
IP Port: 6101 or 9100
Push and hold Feed + Cancel for 3 seconds
Push and hold Feed + Cancel for 3 seconds
Another option is to Push and hold Feed + Cancel for 3 seconds to print a status sheet.
This will print out your printer and network configuration. You will know that it's connected if you see that it's "Wired" and it gives you an IP address. Take note of your IP address; you will need it in the next steps.
4. Print From the Admin Console or Staff Portal
In addition to printing a test badge in the badge designer, you can print attendee badges in the admin console's Check In Attendees, Staff Portal, and Add Attendees tabs.
Attendees > Check In Attendees - From the admin console, you can check in and print badges for attendees.
Staff Portal - If you have staff checking in attendees in the event venue using a laptop, they can access the Staff Portal from the landing page to check in attendees and print their badges.
Attendees > Add Attendees - After manually adding an attendee in the admin console, you'll see an option to print the badge. This is typically used for walk-in registrations.
Download Badges in Bulk
If you're pre-printing badges or if you're printing them through an external vendor, you can download the badge PDF files in Attendee Management or Check in Attendees. You will download a zip file with multiple pdf files if you downloaded more than 10 badges.
Note: Downloaded / printed badges has about 150 DPI, so the resolution may not be the best, we are improving this to be able to print at least 600 DPI. Stay tuned for updates!
Printing with an Ink Printer
If you're using a regular ink printer, a new tab will open when you try to print. You can print or save the file as a PDF on your computer. It will create that PDF in color, which you can use to print on a regular ink printer. Clicking the Print Badge button lets you download or print 1 badge at a time.
If the print of your custom-sized badge is enlarged to fit your A4 paper, like in the image below, change the Scale to Default to scale it back to its original size.
