The Staff Portal
This portal allows admin and staff to make transactions on behalf of the participant. One great thing about this feature is that it allows you to enter cash transactions or any transactions outside of Accelevents.
Accessing the Staff Portal
The staff portal can be accessed in 2 ways:
Log in from the event page and click the Event Staff button at the top.
Click your profile from the event page or admin console, then select Event Staff from the dropdown.
Actions in the Staff Portal For Ticketed Events
Check-In Attendees | You can manually check in attendees in person if they have arrived at the event venue. Click here to learn more about attendee check-in. |
Session Check In | You can manually check in attendees to in-person sessions when they enter the session room. |
Sell Event Tickets | This works like the Add Attendee tab in the admin console, where you can also select Cash or Check as payment type when registering attendees. |
Actions in the Staff Portal For Fundraising Events
Submit Auction Bid | If you have a live in-person auction and they bid by raising a paddle, you'll need to enter the bids here as they happen. Click here to learn "How Can My Staff and Volunteers Submit Silent Auction Bids for Guests?" |
Auction Checkout | When the auction ends, winners can settle the payment with you. You can manually input their credit card information or mark it as paid in cash. |
Check Item Status | You can check if any raffle tickets, pledges, or bids are submitted to fundraising items. |
Bidder Registration | This allows you to register bidders with their payment information and issue them a bidder number when they arrive at your event. Click here to learn more about Bidder Registration. |
Sell Raffle Tickets | You can enter the raffle ticket transaction for the participant. You can manually input their credit card information or mark it as paid in cash. Click here to learn how to sell raffle tickets. |
Submit Raffle Tickets | If a participant has raffle tickets already, you can submit them on their behalf by entering their email address and submitting the tickets to the items they'd like. Click here to learn more about Raffles. |
Fund a Need Checkout | You can enter fund-a-need payments on behalf of the participant by entering their contact information and credit card details. Click here to learn more about Fund A Need. |
Donate | You can enter the donation transaction on behalf of the participant. You can manually input their credit card information or mark it as paid in cash. Click here to learn more about the Donation Feature. |
Accessing the Staff Portal in the iPad Admin App
Using the Admin App on iPad, event admins and staff can enter the staff portal by clicking the Staff Portal link, which opens a new browser. Aside from checking in attendees to the event and sessions, you can sell event tickets and process cash/check and credit card transactions from here.
