The staff portal allows admin and staff to make transactions on behalf of the participant. One great thing about this feature is it allows you to enter cash transactions or any transactions done outside of Accelevents.
Accessing the Staff Portal
The staff portal can be accessed in 2 ways:
From the event page - login and click the Staff button on the top of the page.
From the admin console - click your profile, then select Staff from the dropdown.
In The Staff Portal both Admins and Staff can do the following:
Check Item Status - check if any tickets, pledges, or bids are submitted to fundraising items
Submit Pledge - enter fund a need payments on behalf of the participant by entering their contact information and credit card details. Click here to learn more about Fund A Need
Submit Raffle Tickets - if a participant has raffle tickets already, you can submit them on their behalf by entering their email address and submitting the tickets to the items they desire. Click here to learn more about Raffles
Check-in Attendees - manually check-in in-person attendees if they have already arrived in the event venue Click here to learn more about attendee check-in.
Auction Checkout - enter the payment of auction winners.
Submit Auction Bids - Click here to learn "How Can My Staff and Volunteers Submit Silent Auction Bids for Guests?"
Sell Raffle Tickets - Click here to learn how to sell raffle tickets.
Sell Event Tickets - for in-person and virtual event tickets. Click here to learn more.
Donate - enter a donation on behalf of the participant Click here to learn more about the Donation Feature.
Bidder Registration - allows you to register your guests with their payment information and issue them a bidder number when they arrive at your event. Click here to learn more about Bidder Registration.