The Staff Portal Feature
This portal allows admin and staff to make transactions on behalf of the participant. One great thing about this feature is that it allows you to enter cash transactions or any transactions outside of Accelevents.
Accessing the Staff Portal
The staff portal can be accessed in 2 ways:
In The Staff Portal, both Admins and Staff can do the following:
For Ticketed Events
You can manually check in in-person attendees if they have already arrived at the event venue. Click here to learn more about attendee check-in.
Session Check In
You can manually check in attendees to in-person sessions when they enter the session room.
Sell Event Tickets
This works like the Add Attendee tab in the admin console, where you can also select Cash or Check as payment type.
For Fundraising Events
Submit Auction Bid
If you have a live in-person auction and they bid by raising a paddle, you'll need to enter the bids here as they happen. Click here to learn "How Can My Staff and Volunteers Submit Silent Auction Bids for Guests?"
When the auction ends, winners can settle the payment with you. If they paid you in cash, you can select that as the payment type.
Check Item Status
You can check if any raffle tickets, pledges, or bids are submitted to fundraising items.
This allows you to register bidders with their payment information and issue them a bidder number when they arrive at your event. Click here to learn more about Bidder Registration.
Sell Raffle Tickets
You can enter the raffle ticket transaction for the participant. If they paid you in cash, you can select that as the payment type. Click here to learn how to sell raffle tickets.
Submit Raffle Tickets
If a participant has raffle tickets already, you can submit them on their behalf by entering their email address and submitting the tickets to the items they'd like. Click here to learn more about Raffles.
Fund a Need Checkout
You can enter fund-a-need payments on behalf of the participant by entering their contact information and credit card details. Click here to learn more about Fund A Need.
You can enter the donation transaction on behalf of the participant. If they paid you in cash, you can select that as the payment type. Click here to learn more about the Donation Feature.