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How Do I Disable the Purchase Notification Emails Sent to Admins When Someone Buys a Ticket?

Go to Settings > Manage Team to disable the email notifications

Written by Ariane Ramirez

As an admin, you are notified through email whenever a ticket purchase has been completed. This email has details about the attendee's order. The subject line of this email starts with "Order Confirmation for [Event Name]." You can disable this notification for yourself and other team members.

Disable Ticket Purchase Notifications

  • Go to Settings > Manage Team in your admin console

  • Click the 3 dots

  • Select Settings

  • Disable Order Confirmations From My Attendees

  • Click Save

If you want to disable it for all events under your organization, you can go to the Organizer Portal and disable it from the Teams tab.


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