What is a Session Waiting Media?
When attendees enter a session early, they would see a countdown timer until the session starts. The Session Waiting media is an image or a video on loop that you can add to replace the countdown timer. You can add an image or video with your branding or your sponsors' logo for more exposure!
The MP4 video file will play on a loop until the start of the session schedule. If the broadcast does not start on time, attendees will see a "The broadcast will begin shortly" message.
Note: Due to browser auto-play policies, the video may not auto-play for some browsers and browser versions. Check this article for more information.
Upload the Session Waiting Media
Open the session for editing in Event Content > Agenda
Go to Advanced Settings in the session details menu
Turn on the toggle for Enable session waiting media
Upload or drag the file in the Add Media section
After uploading, you can preview the image or play the video in that area.
Waiting Session Media Format & Size
Format: JPG, PNG, GIF, MP4
Max upload size for MP4: 20MB
Max upload size for JPG, PNG, GIF: 10MB
We recommend using a media size of at least 1333 x 750 pixels (Aspect Ratio 16:9) with a maximum size of 3840 x 2160
Sessions with Waiting Media Feature
For the Main Stage and Regular sessions, it will work using these stream providers:
Accelevents Studio
RTMP
Wistia
Youtube
Vimeo
Vidyard
Facebook Live
When attendees click the Main Stage Sessions tab anytime in the Virtual Event Hub, they will see the image or video if a main stage session is coming up.
For Workshop and Networking sessions, you can upload the file. However, attendees won't see the image or video when they enter as these sessions do not have a countdown timer. They will only see it if they access the direct link to the session (session deep link) if the session is in the future (the join button is not appearing yet).