An Organizer in the Accelevents platform refers to the account-level central hub for managing all events associated with a specific organization. It acts like a folder or umbrella under which multiple events can be created, accessed, and organized.
If you're looking at the event's admin console, you'll see the associated organizer in Event Details and at the bottom of the left-side navigation.
When you click the organizer from the left side navigation, you'll be redirected to the Organizer Portal where you'll see the list of all events under your account and other organizer options such as adding organizer team members, updating the Organizer Page, hiding events from the Organizer Page.
How are Organizers Created?
When you create an Accelevents account to start creating events, you will be redirected to the Organizer Portal as the organizer gets automatically created with your name as the organizer name. You can rename this organizer in the organizer portal, most clients name it with their company name. Only 1 organizer will be associated to all your events for Business and lower plans.
If you have an Enterprise or White Label Plan, your account manager will create an Enterprise or White Label Dashboard / Portal. From this dashboard you can create multiple organizers allowing you to further categorize your events.
Why Can't Some Team Members See or Change the Organizer Associated to the Event?
If their access is "Event Admin" that means they are not a team member in the organizer level, therefore they have no permissions to make any changes associated with the organizer.
If their access is "Admin" but they do not see the organizer in the dropdown options when they try to move the event to another organizer, that means they are not a team member in that particular organizer that's missing.
What Can I do as an Organizer Team Member?
As an Organizer admin, you can create events under your organizer and access all settings in the Organizer Portal, such as the Organizer Profile, Billing, Organizer Team, Integrations, and Audience Analytics, which are unavailable for event admins and staff.
When you create events under that organizer, your event-level role will always be admin. If other team members create events, you are not automatically added as a team member to those events, but you can still access them as long as they are under an organizer where you are a team member.
If a team member is deleted from the organizer Level, they are not automatically removed from the event level, instead their event role of "Admin" will be demoted to "Event Admin."