Your Team Members
When you add team members to your event, you'll be asked what their role will be. Your choice will depend on how much access you want to give them.
Admins
Admins have the highest access and permissions of all. When you create your Accelevents account and start creating your event and organizer, you automatically become an admin.
Admins can access the Organizer Portal
Admins can access the Admin Console to set up events under the organizer
Admins can access the Staff Portal for all events under the organizer
Admins can move events from one organizer to another where they are an admin
Admins can add event admins and event staff
Admins can access events under their organizer even if they did not create the event or are not added as a team member to the event.
Event Admins
Event Admins are your event editors.
Event Admins can access the Admin Console to set up events where they are added as event admins
Event Admins can access the Staff Portal for all events where they are added as event admins
Event Admins do not have access to the Organizer Portal
Event Admins cannot move events from one organizer to another
If Event Admins create an event, that event will be created under their own organizer
if Event Admins duplicate an event, that event will be created under the same organizer
Event Staff
Event Staff are your assistants who will help you manage attendee needs before and during the event.
Event Staff can access the Staff Portal to sell tickets and other transactions where participants may need assistance on an in-person event.
Event Staff can access the Virtual Event Hub by accessing the direct link to the Hub or clicking the Enter Event button from the landing page when the event opens. They cannot access it before the event opens.
Event Staff can access the Accelevents Studio
Event Staff cannot access the Admin Console
Event Staff cannot access the Organizer Portal
Event Staff cannot add other team members because they cannot access the Admin Console.
Frequently Asked Questions
What can team members do in the virtual event hub?
Join all sessions without a ticket, except for Networking sessions
Participate in chat, both for the main session chat and the studio's backstage chat
Delete chat messages
Create and answer Polls
Create and answer Q&A's
Create and delete Lounges
Delete a Lobby post
Enter the Expo
Access the People tab
What can Admins and Event Admins do that Staff can't in the virtual event hub?
View the My Booth tab and edit booths
Create Lobby posts
What can't team members do in the virtual event hub?
Join networking sessions without a ticket
Join gamification and leads list
Do team members need a ticket to enter the virtual event hub?
No, they don't need a ticket, but if they want to join a Networking session, they need a ticket.
Can team members access the studio?
Yes, but the Staff cannot start the broadcast.
How can Staff access the admin console?
They have to be added as event admins instead of staff.
If team members enter sessions, are they counted in the session capacity?
No, if the session is full and an admin or staff tries to join a session, they can still join.
If the chat is disabled for attendees, can team members enter chat messages?
Yes, for Admins and Event Admins
No, for Staff if they are sending a message in the session chat
Yes, for Staff if they are sending a message in the studio's backstage chat
Can team members mute attendees and turn off their cameras in a workshop?
Yes
Will attendees know who team members are in the virtual event hub?
Attendees will know who are Admins and Event Admins are through chat; there should be a [Organizer] label beside their name
Attendees will know who the Staff are through the chat; there should be a [Staff] label beside their name
