All Collections
General Event Settings
Admin, Staff & Organizer
What is the difference between Admins, Event Admins & Staff?
What is the difference between Admins, Event Admins & Staff?

Admins have access to almost everything, Event Admins can edit the event, while Staff is only there to assist attendees.

Whitney Harriss avatar
Written by Whitney Harriss
Updated this week

Your Team Members

When you add team members to your event, you'll be asked what their role will be. Your choice will depend on how much access you want to give them.

Admins

Admins have the highest access and permissions of all. When you create your Accelevents account and start creating your event and organizer, you automatically become an admin.

  • Admins can access the Organizer Portal

  • Admins can access the Admin Console to set up events under the organizer

  • Admins can access the Staff Portal for all events under the organizer

  • Admins can move events from one organizer to another where they are an admin

  • Admins can add event admins and event staff

Event Admins

Event Admins are your event editors.

  • Event Admins can access the Admin Console to set up events where they are added as event admins

  • Event Admins can access the Staff Portal for all events where they are added as event admins

  • Event Admins do not have access to the Organizer Portal

  • Event Admins cannot move events from one organizer to another

  • If Event Admins create an event, that event will be created under their own organizer

  • if Event Admins duplicate an event, that event will be created under the same organizer

Event Staff

Event Staff are your assistants who will help you manage attendee needs before and during the event.

  • Event Staff can access the Staff Portal to sell tickets and other transactions where participants may need assistance on an in-person event.

  • Event Staff can access the Virtual Event Hub by accessing the direct link to the Hub or clicking the Enter Event button from the landing page when the event opens. They cannot access it before the event opens.

  • Event Staff can access the Accelevents Studio

  • Event Staff cannot access the Admin Console

  • Event Staff cannot access the Organizer Portal

  • Event Staff cannot add other team members because they cannot access the Admin Console.


Frequently Asked Questions

What can team members do in the virtual event hub?

  • Join all sessions without a ticket, except for Networking sessions

  • Participate in chat, both for the main session chat and the studio's backstage chat

  • Delete chat messages

  • Create and answer Polls

  • Create and answer Q&A's

  • Create and delete Lounges

  • Delete a Lobby post

  • Enter the Expo

  • Access the People tab

What can Admins and Event Admins do that Staff can't in the virtual event hub?

  • View the My Booth tab and edit booths

  • Edit the Info Desk

  • Create Lobby posts

What can't team members do in the virtual event hub?

  • Join networking sessions without a ticket

  • Join gamification and leads list

Do team members need a ticket to enter the virtual event hub?

  • No, they don't need a ticket, but if they want to join a Networking session, they need a ticket.

Can team members access the studio?

  • Yes, but the Staff cannot start the broadcast.

How can Staff access the admin console?

  • They have to be added as event admins instead of staff.

If team members enter sessions, are they counted in the session capacity?

  • No, if the session is full and an admin or staff tries to join a session, they can still join.

If the chat is disabled for attendees, can team members enter chat messages?

  • Yes, for Admins and Event Admins

  • No, for Staff if they are sending a message in the session chat

  • Yes, for Staff if they are sending a message in the studio's backstage chat

Will attendees know who team members are in the virtual event hub?

  • Attendees will know who are Admins and Event Admins are through chat; there should be a [Organizer] label beside their name

  • Attendees will not know who the Staff are, they will appear as regular attendees for now, but we plan to give them a label soon!

Can team members mute attendees and turn off their cameras in a workshop?

  • Yes

Did this answer your question?