Skip to main content
The Admin Console

Learn how to use the different parts of the admin console

Shella avatar
Written by Shella
Updated over a week ago

The Admin Console is where you start editing your event. This is where you add your logo, create tickets and sessions, add speakers and exhibitors, and many more. Below is a quick guide on using the Admin Console's different parts.

Navigating of the Admin Console

1. Back to the Organizer Page

When you click the right arrow, you will return to the Organizer Portal, where you can view all your events, activate them, and more.

2. Event Logo

You can add your logo directly from that area by clicking the Change Logo button that appears when you hover. You can change the logo from your Event Details and Event Design tab.

3. Left-Side Navigation Menu

This menu shows you all the features you're using for your event. The editor will load on the right side when you click a section. The Overview, Event Details, Event Website, Sponsors, Engage, and Settings tabs will always be there. To enable the other sections, you can go to Settings > General Settings to enable the event modules you need.

4. Organizer Name

Clicking on this will display the organization linked to your event and redirect you to the Organizer Portal, similar to what the #1 'Back to Organizer' button does. An additional My Enterprise tab will be visible in the Organizer view if you're on the Enterprise or White Label plan. For more details about this, please click here.

5. Active Attendees

This will show the number of attendees in your Virtual Event Hub.

6. Publish

Publishing your event is necessary to ensure all attendees have access to your event. We suggest publishing before opening your ticket sales. There are 2 settings when publishing an event:

  • Private - The event is private and not listed on our event listing site.

  • Public - The event will be added to our event listing site for additional exposure.

7. View Site

When View Site is clicked, you'll have the option to view the Event Landing Page or the Virtual Event Hub.

8. Announcements

When the megaphone icon is clicked, it will show platform announcements on new features and product improvements.

9. Help

This will direct you to our Knowledge Base. It has a collection of articles that provides answers to frequently asked questions and easy-to-follow guides on setting up the event.

10. Profile

You can view your account activity, tickets, and events. You can also edit your profile and access the Staff Portal and Organizer Portal.

11. Chat Support

Click the chat bubble if you need live support. You can enter your question in there; someone from our team will answer immediately! Our customer service representatives are available 24/7.

Did this answer your question?