Engage Module: Can I email my guests through the Accelevents platform?

Send emails to different lists including prospects

Jon Kazarian avatar
Written by Jon Kazarian
Updated over a week ago

Yes! Using the Accelevents Engage Module, you can quickly and easily upload contacts and send email updates to your guests.

Important Notes:

  • This feature is only available for paid plans, including fundraising modules.

  • There is a limit of 6 email blasts per event

  • There is a limit of 5 contacts (email addresses) that can be added

  • If you require additional email blasts or contacts, just contact our customer support to increase them.

  • You can still use the feature even after the event ends, but you can only send emails by selecting "Now," and you CANNOT "Send Later"

Create Engage Emails

  • Go to Engage > Send Email

  • Click Create New

  • Select the audience you would like to send your email to:

    Note: All Contacts are all email addresses added to the Manage Contacts tab in Engage

  • Add the Email Subject and compose your email

Customize Engage Emails

To customize your email, simply drag page elements to the template. Click the added element to see the settings on the right menu. If it's a text element, you should also see a toolbar on top of it for more setting options. To delete an element, select it and click the trash icon.

Note: There is no option to attach a file to the email

Add Dynamic Values

You can add dynamic values or merge tags to your email to make the email more personalized. For example, you can place a dynamic value for the first name in an email template so that the greeting includes the recipient's name rather than a generic “Hello!”. The system will replace these variables with contact information and event information present in our system.

Click View Dynamic Values to see what values you can add to the engage email.

List of dynamic values / merge tags:

  • $FirstName

  • $LastName

  • $Email

  • $EventUrl

  • $EventName

  • $TicketNumber

  • $OrderNumber

  • $AutoAssignedSequenceNumber

  • $TicketTypeName

Send Engage Emails

  • Click Save once you're done composing your email.

  • Select whether to send the email Now or Send Later.

Send Now

If you're sending the email now, you should see a confirmation pop-up after you click Send Email. Click Confirm to send the email now.

Send Later

When you select Send Later, you should see the date and time fields. Once the information is filled out, click Schedule Email, and you should see a confirmation pop-up. Click Confirm to schedule the email.

Other Engage Email Options

Click the 3 dot menu found in the list of emails. Here you'll have more options, depending on the email status.

  • Edit - you can only edit drafts and scheduled emails

  • Delete - you can only delete drafts and scheduled emails

  • Send Email - this opens the editor for draft and scheduled emails

  • Duplicate - you can only duplicate sent emails

Send Emails to Potential Attendees

If you're sending emails to potential attendees, you can add them as contacts in Manage Contacts, then choose to send to All Contacts when you compose your email.

  • Go to Engage > Manage Contacts

  • Click + Add Contact

  • Enter the information and click Submit

Frequently Asked Questions

Can I attach a file to the email?

  • No, that's currently not an option. However, you can add a button to your email that redirects to a link where they can download your file (e.g., Google Drive or Dropbox)

Can recipients unsubscribe from the emails that I send?

  • Yes, you can find a list of unsubscribed users by clicking Unsubscribed Users.

Will all the emails (drafts, scheduled, and sent) be included in a duplicated event?

  • Only drafts will be included in a duplicated event.

Can I still send engage emails after it ends?

Yes! However, you won't have the option to send it at a later time. You can only send it "Now".

Will there be a report of how many emails were sent and opened?

  • No, there is none.

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