The Virtual Event Hub

Learn how to navigate the virtual event hub!

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

The virtual event hub is where the virtual event takes place, which you will see after you click the Enter Event button from the event page. This page and its contents can only be accessed by attendees when the event opens.

This screen has 3 areas:

Exploring the Virtual Event Hub

The Navigation Menu

This will show you all the available sections in the event, you can click the tabs to get to the sessions you want to attend, exhibitor booths you want to visit, and connect with other attendees. If you're a speaker, you can also see a list of talks you are involved in, and as an exhibitor, you'll have access to edit your booth.

Note: The labels and order of these tabs may not be the same for all events, as event organizers can tailor them to fit the event requirements.

1. Lobby

This is what you see when you first enter the virtual event hub, where you can see the feed, leaderboard, agenda, and sponsors.

  • Feed - this is like your Facebook wall where people can post. Admins can post here, and if admins have enabled it, attendees can post too (up to 1900 characters).

  • Leaderboard - this is where the points for gamification will show. You may click here for gamification rules.

  • Agenda - this is a complete list of all the sessions for the virtual event

  • Sponsors - complete list of sponsoring companies for the event

2. Main Stage Sessions

This is where you will see the main stage sessions. Event organizers usually place their major sessions here, like keynotes, event kick-offs, or conclusions, as the Stage is featured prominently on the virtual event hub. Only one Main Stage session can be run at a time, as the intent of these sessions is that most attendees will be tuning in to it.

3. Regular Sessions

This is where you will see the regular sessions. Event organizers place the smaller, more targeted sessions here. All you need to do is to click JOIN to enter the session here.

4. Networking

This is where you will see all the networking sessions. When you join these sessions, you as an attendee will be paired up 1:1 with another attendee for a few minutes through a live video call, then you'll be paired up again with another attendee when your minutes are up, much like in a speed dating scenario. Click here for more information on networking.

5. Workshop

This is where you will see all the workshop sessions. These sessions allow attendees and speakers to be seen on camera and heard over the microphone simultaneously. There can be up to 25 people on camera at the same time. The first 25 to turn on their camera will be the first ones on screen. If someone turns off their cam, the next one on the list will be on screen.

6. Lounges

The Lounge is where attendees can go to a specific room and have discussions with random attendees about certain topics. Attendees are also welcome to create discussion posts and add images & videos. Click here to learn more about Lounges.

7. Expo

This is where you can see all the exhibitor booths. You can search for them by exhibitor booth name or category name. To enter a booth, just click the right arrow in the booth. Inside the booth, you'll see the company details, videos, live stream, offers, and products. You will also be able to chat with company representatives, set an appointment with them, and download files.

8. People

This is where you will see a list of attendees and their profiles. Here you can request to be connected (like a friend request), send them a direct message, request a meeting, and have a video call during your meeting. Click here for more information on connecting with attendees.

9. My Speaking Schedule

This tab is only visible if you are a speaker. Here, you will see a list of your talks and be able to access the studio for broadcasting your live talk. Click here for more information on what to do as a speaker.

10. My Booth

This tab is only visible to exhibitors. Here, you can update your booth information, see the leads you've collected, chat with leads, add other exhibitor admins and lead retrievers and add products to your booth. Click here for more information on what to do as an exhibitor.

11. Call to Action

This button appears at the bottom of the navigation menu, redirecting to a page indicated by the event admin. Sometimes they place their website URL here or sales page. The button is customizable, so it may not look the same for all events.

12. Device Checker

When clicked, it will open a pop-up window showing information and tips on ensuring that your event experience is excellent by using the right browser, adjusting permission settings, and more.

The Activity Area

This is the center part of the virtual event hub. What you see here would depend on which tab you're accessing in the navigation menu. On top, you'll see 4 buttons that are consistently there wherever you are in the virtual event hub.

  • Calendar - this is where all your appointments are. If you set meetings with exhibitors or other attendees, you'll be able to start your meeting from there

  • Chat - this is where you can see chat channels for sessions, exhibitors, and direct messages

  • Notification - if someone requests a meeting or requests to be connected with you, you'll see a red notification badge

  • Avatar - this is where you can edit your profile and adjust your settings for audio/video and notifications

A search button appears if you're in the Expo area so that you can search for a booth by name or category.

The Chat Area

This is where you can type your public messages. The chat rooms change depending on where you are. The attendees tab in the chat area will let you know which attendees have entered that session, a list of all admins for your event, and the speakers for that session. Aside from the attendee tab, there's also an option for adding polls and Q&A. Click here for information on Polls and Q&A.

The number on top of the chat refers to the number of people that have entered the virtual event hub, including admins, attendees, exhibitors, and speakers.

The online number at the bottom of the chat refers to the number of people currently online inside your virtual event hub.

The 3 dots allows you to turn on replies or reactions in a channel and clear a channel's messages

Then click on the chat icon if you want to navigate other chat rooms and see your direct messages.

Did this answer your question?