The Chat feature

This feature in the virtual event hub will allow for an engaging way to communicate with other attendees at the event. You can use these cool chat features to make the chat interaction more memorable and immersive.

The chat area is on the right side of the screen, no matter where you are in the virtual event.

Aside from just replying with simple text, it will also allow you to attach a file, add emojis, react to a post, mention another attendee, react to a post, and reply to a previous comment, which will start a new thread!

Note: Mentioned attendee will receive a notification they were mentioned, but this will not appear in the bell icon notifications. It will only show on the lower left corner of the virtual event hub, and it is only on the web browser.

As an admin, you can remove the option to react or reply to a post.

To pin a chat message, click the 3 dots above the chat message and select Pin Message. Only admin and staff can pin messages, and this includes messages that they did not post.

The pinned message will show on top of the chat area. To unpin a message, click the 3 dots again and choose unpin.

If you want to replace an existing pinned message, click the 3 dots on the new message and select Pin Message, it will give you the option to replace the currently pinned message.

To edit your own chat message, click the 3 dots above the chat message and select Edit Message.

To delete your own chat message, click the 3 dots above the chat message and select Delete Chat. As admin or staff, you can delete other attendees' messages.

To delete all chat messages in a channel, click the 3 dots on top of the chat area, then select Clear Channel Messages

There may be times in your event when an attendee is distracting or offensive via the platform chat. The block feature will allow you to stop this attendee from continuing to post in the chat.

The staff chat channel allows you to send a group message to all your event admins and staff. You can use this channel to communicate any important updates to your team without using another platform, making it easier for you to manage an ongoing event!

The backstage chat allows admins and speakers to communicate privately. This is only available in the main stage and regular sessions.

Event admins can utilize the chat channels to efficiently manage and respond to chats sent in sessions and its backstage, exhibitor booth chats, and to the event staff, all from the same page. A counter for unread chat messages will appear next to the chat channel if you are on a different chat channel.

The chat messages can be downloaded from your admin console, and you download the lobby chat, session chats, and exhibitor chats.

Can I block an attendee from all chats all at once?

Can I delete the chatbox altogether?