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Setting Event Details

Editing the Event Details Page in the Admin Console

Written by Jon Kazarian
Updated over a week ago

Set the Event's Basic Information

The Event Details tab in your Admin Console is where you configure your event’s core information, including date, time, timezone, location, and more.

Access the Event Details Menu

To get started, go to the Event Details section in your Admin Console.

Important Note

Event, ticket, and session formats must match to ensure attendees can join sessions.

When creating your event, it's important to set your Event Format before adding ticket types and sessions.

Ticket types and sessions follow the event format set at the time they are created. If the event format is changed after ticket types and sessions are created, the ticket type and session format do not change for the existing ticket types and sessions. If the formats are mismatched, attendees will not be able to join sessions, and they may see an error message that their ticket type does not have access to sessions.

An in-person event must have all in-person tickets and sessions.

A virtual event must have all virtual tickets and sessions.

A hybrid event can have any ticket format, but the sessions must be hybrid.

You may contact our support to check and update the ticket and session formats if you forgot to set the Event Format at the start of building your event.

Learn About Event, Ticket and Session Formats

Event Name

  • This can be up to 150 characters

  • You can add symbols to the event name

  • Multiple events can have the same name

Organizer

  • This is the associated organizer to your event.

  • An organizer acts as a container that groups related events

Learn About the Organizer Portal

Event Date and Time

  • Enter the start date and time and the end date and time of the event.

Learn How to Hide the Event Date and Time

Timezone

  • Select your event’s time zone. Your attendees will see the sessions adjusted to their time zone.

  • You can also turn on the toggle to Show the event and session times in this time zone so that the event date and time stays the same regardless of the user's timezone.

Learn About Static Event Times

Schedule Multiple Events

  • This setting appears only if your event format is In Person.

  • This allows you to create recurring events.

Learn About In Person Recurring Events

Event Format

  • It's important to choose your event format before setting up the rest of the event so this format will be followed in other components such as event tickets and sessions.

  • You can no longer change your event format after you publish the event.

  • In Person - the event will be held at a physical location.

  • Online - the event does not have a physical location, and everything will be accessed online.

  • Hybrid - this is a combination of in-person and online.

Learn More About Event Formats

Event Type

  • This is an optional selection to categorize your event; it's not a setting.

Main Stage, Sessions & Workshops, Networking, Expo

  • Click an item to enable that feature. The item turns blue when enabled.

Learn More About Session Types
Learn More About the Expo

Allow attendees to access the event after the event ends

  • This toggle is enabled by default. This means your attendees will have access to the event for 30 days after the event's end date.

  • Disable the toggle if you don't want attendees to access the event after it ends.

Logo

  • Click Change Image to upload your event logo (700 x 350 px)

  • Click the trash icon to delete the current image

Pre-Event Access Starts

  • By default, your attendees can access the event (browser and app) 30 minutes before the event's start time. Adjust the pre-event access time so attendees can explore the platform before the event starts.

  • Free, Starter, and Business Plan - up to 1 day early

  • Professional and Enterprise - up to 7 days early

Learn More About Pre-Event Access

Private Event

  • This feature makes your event landing page accessible with a password

    • Turn on the toggle

    • Check the box

    • Enter the password

    • Click Save

Learn About Password Protected Events

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