This feature is coming soon, stay tuned for updates!
Enable the Housing Feature
Go to Housing in your admin console
Click Enable Housing
Set the Booking Window & Publish the Booking Page
The booking window is the start and end dates of when attendees can reserve rooms. Go to Housing > Settings and enter the book open and close dates and times.
We recommend that you publish your page even before you add your hotel rooms so you can check how the live page would look as you set up.
Access the Booking Page
In Housing > Settings, click Open Booking Page at the top of the page to access it in a new tab.
If you published the page, you'll see the option to choose the dates and check the availability. When you submit, it won't show any available hotels or rooms yet; you'll need to add them in the next step. If you didn't publish, you'll see a "Room booking is not available" message.
Add Hotels
Go to Housing > Hotels
Click Add Hotel
Enter the Hotel Details
Click Save
Hotel Details
Basic Details
Hotel name
Address
Phone
Distance from venue
Stay
Check-in time - this will show at the bottom of the booking page
Check-out time - this will show at the bottom of the booking page
Available from (date)
Available to (date)
Note: Attendees can only book nights within this availability window. These dates will not show anywhere in the booking page.
Booking Page
The information you enter will show when an attendee clicks the View Rooms button from the hotel list
Images - The first image is the one attendees see in the hotel list. All images will show on the booking page. JPG or PNG. At least 800 x 533px, ratio 3:2. Up to 20 images.
Description
Amenities
Terms
Policy - this will be at the bottom of the page
Checkout disclaimer
Publish the Hotel
To make your hotel visible on the booking page, you'll need to publish it after completing all the hotel details.
Go to Housing > Hotels
Click the 3-dot menu on the hotel
Select Publish hotel
Add Room Types
After saving the hotel, you can click Add room type. You can also click on the hotel, or click the 3-dot menu and select Manage Hotels to bring you to the page where you can add room types for that hotel.
Click + Add Room Types from the Room Types page
Enter the Room details
Click Add or Save & Add another when you're done
Room Details
Room type name
Total room nights
Max occupancy
Room size
Bed configuration
Images - The first image is the one attendees see in the room type list. JPG or PNG. At least 600 x 400px, ratio 3:2. Up to 20 images.
Description
Amenities
Publish this room type
Publish the Room
In the Room Type settings, the toggle for "Publish this room type" is enabled by default. You can leave it as published, but the room type will not appear yet in the booking page unless you add the room rate and availability. You can also publish/unpublish directly from the Room Type list.
Set Rates & Availability
In Housing > Rate & Availability, you'll see the available room night dates you entered in the hotel settings. Click on a date to set the room rate and how many rooms are available for that night. You can choose to apply this setting to this night only, event nights, weekends only, or all nights. Click Save when you're done.
Add Tax to the Room Rate
This is optional; you can add a tax percentage on top of the room rate. Go to Housing > Settings and set the tax percentage under Taxes.
When attendees book a room, the tax will be included in the total price when they see the list of rooms, and it will show the breakdown on checkout.
Customize the Hotel Reservation Email and Confirmation Page
Go to the After They Book section in Housing > Settings to customize the email and page they see after they reserve their hotel. Click Edit Page; this will redirect to Registrations > Confirmation & Reminders where you can customize the email and page.
Add the Hotel Booking Link to Emails and Pages
If you want attendees to book their hotel right after they register for the event, you can add the hotel booking link to the order confirmation email and page. You can also include the link in the reminder emails you send them. Head to the How Attendees Book section in Housing > Settings to edit those emails and pages.
Reserve a Room
Share the Booking Link
Once the booking page is published, share the hotel booking link with registered attendees so they can reserve a room.
To book, attendees need to:
Open the hotel booking link.
Enter the email address used to register for the event.
Click Continue.
Manage Bookings
Admins can view and manage hotel reservations from Housing > Bookings.
The Bookings page shows reservation details such as:
Attendee
Hotel and room type
Stay dates
Total
Ticket
Order ID
Booking ID
Status
Hotel Confirmation
You can use the tabs at the top of the page to filter bookings by All, Confirmed, or Canceled.
You can also search for a booking or filter the list by Hotel, Ticket Type, or Status.
Click the three-dot menu next to a booking to:
Edit the booking
Send confirmation email
Download PDF
Cancel booking
You can also click Export to download the booking list.
Coming soon: Hotel partners may manage reservation details through a separate portal, where they can view bookings and enter them into their own system.























