The Gamification feature can be a great way to enrich your attendee's overall experience by stimulating healthy competition. Each attendee will work hard to visit all exhibitors in the Expo area, join all sessions and can even earn points for being early birds! May the most diligent attendee win!

  • We recommend enabling this feature on the day your event starts so that points are not counted earlier;

  • Click here to skip the first part of this tutorial and if you wish to know more about the Enhanced Gamification feature

  • Click here to check the FAQ!


  • Challenges cannot be edited if you have allowed attendees to enter the event already

  • You can only have 1 default challenge and 1 scavenger hunt challenge for Free, Starter, and Scale Plans.

  • Scavenger hunt challenges cannot be edited for Free and Starter Plans.

Activating the Gamification Feature

  • Go to Event Website > Virtual Event Hub

  • Select Lobby

  • Enable Feed

  • Enable Gamification

Once you access your virtual event hub, the Leaderboard will show up in the Lobby. The Leaderboard is automatically filled in as attendees earn points throughout the event and everyone can keep up with it by accessing the Lobby area at any time!

The Challenges tab will show you all the challenges you've created and attendees can view how many points they have earned for each challenge.

Once you activate the Gamification feature, a default challenge is already pre-loaded.

Challenge Type / Area



Standard Challenge - Expo

  • Visit a booth for a minimum amount of time

  • Watch the video in the booth for a minimum amount of time

  • Chat in booth chat or directly with a booth representative

  • Click the link under Documents & Links

  • Download documents in the booth

  • Click the CTA button to request a meeting

Points will trigger if the actions are done in selected / participating booths

Standard Challenge - Sessions

  • Visit a session for a minimum amount of time

Points will trigger if the actions are done in all selected session types except for networking.

Standard Challenge - Sessions

  • Watch the session live for a minimum amount of time

  • Watch the recording for a minimum amount of time

Points will trigger if the actions are done in sessions with these stream providers:

  • Accelevents Studio

  • Accelevents RTMP

  • YouTube

  • Vimeo

  • Direct upload

Standard Challenge - Networking

  • Match with someone

  • Request a connection

  • Receive a connection request

Points will trigger if the actions are done in selected/participating networking sessions

Early Bird Challenge

  • Purchase a Ticket

Points will trigger after the attendees purchase the ticket. The attendees will get their points once they enter the event.

Early Bird Challenge

  • Check-in

Points will trigger for the first few attendees that enter the event.

Default Challenge Details

The Default Challenge will allow all attendees to earn points by doing various actions in the Expo area:

  1. Visit = 5 points for first visit / 1 point for succeeding visits

    • Attendees will gain 5 points by entering an Exhibitor Booth

    • The attendee must stay in the booth for at least 20 seconds for the points to apply

    • Attendees will gain 1 point by entering an Exhibitor Booth again

    • There is no minimum time required for points to be awarded

  2. Download = 5 points/download

    • Attendees will gain 5 points by downloading files in the exhibitor booth

    • Attendees will gain 5 points per download

  3. Chat = 20 points

    • Attendees will gain 20 points if they send a message in an Exhibitor Booth's chat or send a direct message to one of the booth's staff members

    • Attendees will only earn 20 points once per Exhibitor Booth

Keep in mind that points are only attributed once the event has started and the leaderboard shouldn't be populated during the setup of your event.

Creating a Gamification Challenge

If you don't want to use the default challenge, you can delete it, edit it or create a new one.

  • Go to Engage > Gamification

  • Click + Create a Challenge

Add Challenge Menu

  • Challenge Name - add a challenge name, this will be the label that will appear on the leaderboard for that challenge

  • Challenge Type - select whether the challenge will be Standard (challenges inside the virtual event hub) or Early Bird (challenges before the event starts)

  • Challenge description - add a short description of the challenge.

  • Challenge Start and End - set the dates of when attendees can earn points for this challenge

  • Points required for rewards - total points needed for this challenge to qualify for the reward

  • Challenge Reward

    • Name - the item name of what attendees will win for this challenge

    • Description - add the information on what attendees will win for this challenge.

    • Reward Type - you can select Raffle to reward your attendees with raffle tickets if they complete this challenge. This will only work if you're also using our raffle module. For now, this is the only reward type option, we will have more to come soon.

    • No. of Ticket - this field will only appear after selecting Raffle as reward type. You can enter how many tickets the attendee will win after completing the challenge.

  • Who can play - select which ticket types can get points for this challenge

  • Area - select which area in the virtual event hub can the attendees get points (Expo, Sessions, or Networking)

  • Action - select what action(s) an attendee has to do to get points. Click here to learn more about the different Actions.

  • Points - set how many points they will receive when they do the action

  • Trigger - set which specific part of the event will prompt points


These are the actions that attendees need to do to get points per area:

Standard Challenge - Area 1: Expo

  • Visiting a booth

  • Watching the video in the booth

  • Chatting within the booth chat or directly with a booth representative

  • Clicking the link under Documents & Links

  • Downloading documents in the booth

  • Clicking the CTA button to request a meeting

Standard Challenge - Area 2: Sessions

  • Visiting the session - attendees can get points if they join any session (except Networking)

  • Watching the session - attendees can get points if they watch live or during the replay for these sessions with these stream providers: Accelevents Studio, Accelevents RTMP, YouTube, Vimeo, and direct upload.

Standard Challenge - Area 3: Networking

  • Getting matched

  • Getting connected (both Sender and Receiver get points)

Early Bird Challenge - (before the event starts)

  • Purchase a ticket - points will reflect in the leaderboard even if they have not entered the event yet

  • Log in to the event

Scavenger Hunt Challenge

A scavenger hunt challenge is a random challenge. The system will select whether the challenge will be in the expo, sessions, or networking and the points required to complete a challenge would be 10 points. To know exactly what challenge is created, just click edit to see the details of the challenge, you may also customize the generated challenges for Scale and higher plans.

Frequently Asked Questions

Who can participate in the Gamification?

  • Everyone except for Event Admins, Staff, Exhibitor Admins, and Lead Retrievers.

Can the leaderboard scores be reset?

  • No. Once the points are earned, they cannot be erased or reset, unless you delete the challenges.

How are ties resolved?

  • In case two or more participants are tied with the same amount of points (users A and B tied with 50 points, for example) on the leaderboard, the tiebreaker will be the order in which these participants reached said amount.

  • In the example above, user A has reached 50 points first and will be ahead of user B, who had reached the same score 10 minutes later.

Can I pause the Gamification?

  • Yes. If you disable the feature, any activity done while it's disabled will not be counted as points.

Can all participants in the gamification be seen on the leaderboard?

  • The top 3 will be featured at the top and the rest of the participants will be listed below. It will load the first 100 participants, then if you click the load more button it will allow you to load 100 more and so on.

Are points deleted if the challenges are deleted?

  • Yes, the corresponding points are deducted from the attendees when challenges are deleted.

Will attendees get duplicate points if they do the same action in the booth?

  • No, they won't get duplicate points.

If attendees download 2 different files in a booth, will they get 2 separate points for that?

  • Yes, they will get separate points.

  • Note that if the file name is the same, it won't give the attendee points for the second file download.

Are the points consolidated?

  • Yes, they are.

  • To see the points gained from a specific challenge, select the challenge from the dropdown in the Leaderboard.

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