Add Closed Captions Using the Iframe

Learn how to add closed captioning to your sessions and other best practices

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated over a week ago

Adding closed captioning to your session allows attendees to read what the speakers are saying, which can benefit your hearing-impaired audience. With Accelevents, you can integrate a 3rd party closed captioning platform through the iframe feature. An iframe, also known as an inline frame, allows us to embed interactive media within a page. In this case, it is used to embed closed captioning from a provider like StreamText. The provider you use will provide you with the iframe code.

First, you will need to select your 3rd party captioning platform. An example would be StreamText. Once you've signed up and set everything up on their end, they should generate a URL that you will insert into your Accelevents session.

Notes about StreamText:

  • StreamText closed captioning is designed to work with a human caption provider and offers automatically generated captions.

  • Event organizers can use their own transcribers/translators.

  • A transcript of the captions can be made available by StreamText after the session. However, the feature has to be activated before the session due to data privacy.

  • Language translation is supported for a ton of languages. You can contact StreamText directly to inquire about the available options.

Adding Closed Captions Via Iframe

On Accelevents

  • Create a session through the Agenda & Speakers tab

  • On session details, scroll down to the iframe

  • Paste in the URL from StreamText

The closed captioning should appear below the video when the session is viewed from the virtual event hub

Best Practices to Improve Live Captioning Quality

  1. Make sure that your captioner's clock is synced with yours to avoid any delays or advancements when showing the captions.

  2. Have a strong internet connection to avoid any delays

  3. Use high-quality microphone

  4. Speak clearly and annunciate so that the captioner can understand what you're saying

  5. Practice and test with your captioner before the event starts

  6. Have a backup plan in case it does not work (e.g., use Chrome captioning)

Other Closed Captioning Options

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