What is Account Verification?
The account verification process involves the user clicking a link or button from an email they receive from Accelevents. Clicking a link from the user's inbox is required to ensure that the person trying to log in to the account is the actual owner of the email address. This link can be the magic link or the link for the Join Event button from the order confirmation email.
Verifying the account increases users' security as they sign up for Accelevents. It ensures that the person signing up with the email address owns that email address.
Verifying the account also allows attendees to enter the event without a password, making it a hassle-free experience to join the event.
Different Ways to Verify Your Account
Click the "Join Event" button from the email
The order confirmation email the attendee receives will have a Join Event button when they register for the event.
When the attendee clicks the Join Event button from the email, it verifies that they own that email address. When clicked, it will automatically log them in and enter the event if it is already open.
If the event hasn't started, attendees will be redirected to the landing page since they can't enter the virtual event hub yet. They will appear as logged in.
Click the link in the magic link email
Event admins send the magic link email to attendees if they need help logging in to the event. Clicking the link from the email verifies their account, just like the Join Event button. Clicking the link also logs them into the event without entering a password. Attendees can also send themselves a magic link email.
Frequently Asked Questions
Why do attendees need to verify their accounts?
The verification process ensures that the person logging in using the email address is the same person who owns that email address.
If the attendee registers through the event landing page, will it verify their account?
It depends on the steps they take.
Yes, if upon registration, they click the Sign In or Log in button, which requires them to create an account or access an existing account.
No, if upon registration, they follow the regular registration steps and enter their name and email address. They will verify later by clicking the Join Event button from the email.
Can we remove the verification step?
No, this step is needed to ensure that the person logging in to the event is the owner of the email address used to register for the event.
It also makes it easier for users who forgot their password or didn't want to create one. They only need to click links to get verified and attend the event.
What will happen if they do not verify their account?
Verifying the account is the step needed to log in to the event, so they won't be able to enter if they don't verify their account.
When do you recommend attendees verify their accounts?
They only need to do it if they want to enter the event. But if they want to log in for other purposes, such as pre-registering sessions, they can do it in advance.