Important Note: Activity Logs are currently not populating for records without an email address ("Guest Of" feature), we are working on this. Stay tuned for updates!
With the Accelevents-HubSpot integration, you can track what your attendees do in the event through the contact activity tab.
These are the attendee activities that you can track:
Activity | Browser | Attendee App |
Access Hub Post Event | Currently unavailable | Currently unavailable |
Attend Session | Yes, shows as "Attend a Session" | Shows as "Watched a Recording" |
Checked In | Yes | Yes |
Exhibitor Lead Capture
| Yes | Yes |
Register for Session | Yes | Yes |
Registered (for the event) | Yes | Not Applicable |
Respond to Poll | Yes | No |
Respond to Survey | Yes | Yes |
Signed Up for Registration Approval | Yes | Not Applicable |
Submitted a Question | Yes | Yes |
Watched Session Recording | Yes | Yes |
Note: There may be a 15 minute delay before you see the activity logs. Delays are added to accommodate large number of updates on activities.
Contact Activity Log Events
To see this information in HubSpot, open the attendee's contact record, then click Activities from the timeline area. Click the Activity filter and make sure that Accelevents is selected.
The activity logs will have the Accelevents logo, which makes it easier for you to identify that that log came from Accelevents.
To see more information about the activity, click the arrow to expand.
Registration Activity Log
When you open the registration activity log, you'll see details about their order, including the ticket name, amount paid for the ticket, discount amount, discount code used, payment type, names of attendees in an order, and more.
You can create reports or workflows based on these data. Just choose Accelevents in the Integration Filters.
Responded to a Survey Activity Log
Expanding the Responded to a Survey activity log will show you the survey name, link, questions, and answers. This captures all survey question types.
Note: If you're creating survey reports, you can only filter which attendees answered the survey. For now, there is no option to filter by question.
Exhibitor Lead Capture Activity Log
This log will show which booth they were added to as a lead, the lead source and rating.
Disable Activity Logs
These activities are tracked in HubSpot by default. However, if you don't want this information tracked, you can turn it off in the admin console through the Settings > Integrations > HubSpot Configure button.
