Important Note: Activity Logs are currently not populating for records without an email address ("Guest Of" feature), we are working on this. Stay tuned for updates!
With the Accelevents-HubSpot integration, you can track what your attendees do in the event through the contact activity tab.
These are the attendee activities that you can track:
Register for the event
Register for a session
Check in to the event
Enter a session
Watch the replay of the session
Post a question in the Q&A section
Respond to a poll
Respond to a survey
Visit an expo booth
Download a file from the booth
Click the CTA button in the booth
Contact Activity Log Events
To see this information in HubSpot, open the attendee's contact record, then click Activities from the timeline area. Remove the filters to see all the activities.
To see more information about the activity, click it to expand.
Registration Activity Log
When you open the registration activity log, you'll see details about their order, including the ticket name, amount paid for the ticket, discount amount, discount code used, payment type, names of attendees in an order, and more.
You can create reports or workflows based on these data. Just choose Accelevents in the Integration Filters.
Responded to a Survey Activity Log
Expanding the Responded to a Survey activity log will show you the survey name, link, questions, and answers. This captures all survey question types.
Note: If you're creating survey reports, you can only filter which attendees answered the survey. For now, there is no option to filter by question.
Disable Activity Logs
These activities are tracked in HubSpot by default. However, if you don't want this information tracked, you can turn it off in the admin console through the Settings > Integrations > HubSpot Configure button.
