Check-in confirms that a registered attendee actually showed up. How it happens depends on the event format: in-person attendees are checked in by staff or check themselves in at the venue, while virtual attendees are checked in automatically when they enter the event hub.
Where Attendees Can Be Checked In
In-person attendees can be checked in from six places, either by your team or on their own. Logging in to the Attendee App does not count as an event check-in for in-person events; attendees must check in at the venue through staff or a kiosk.
Check In Through Admin App
Who checks in: Admins and staff
Device: Phone or Tablet through the Admin App
How it works
Search by name, email, or company and tap the check mark, or tap Scan to Check In to scan the ticket QR code.
Self Check in Through Kiosk
Who checks in: Attendees themselves
Device: Tablet through the Admin App
How it works
Attendees scan their QR code or search their details, then print their badge. Exiting requires the admin Kiosk PIN.
Check in through Staff Portal
Who checks in: Admins and staff
Device: Any device with a browser
How it works
Open the event page while logged in, click Staff, select Check in Attendees and check in arriving attendees manually.
Check In Through Admin Console
Who checks in: Admins and staff
Device: Any device with a browser
How it works
Go to Attendees > Check In Attendees tab to check in and print badges from your computer. You can search attendees by name or email address. You can also filter them based on registration status and ticket type. The list can also be arrange chronologically by last name.
Check in Through RFID Badge Scan
Who checks in: Admins and staff
Device: iPhone Admin App
How it works
For pre-printed, pre-programmed badges, attendees can present their badge to team members for RFID scanning through the mobile attendee app.
Check in Through Facial recognition (Wicketsoft)
Who checks in: Admins and staff
Device: Tablet or Phone Through the Wicket Soft app
How it works
When attendees register for the event, they will receive a confirmation email and a second email from Wicket which has a link that will allow them to enroll for facial recognition. When they open the link, it will ask them to take a "seflie" that will serve as the main reference when they check in via facial recognition.
At the venue, staff will download the Wicket Edge app to mobile or tablet and configure it to allow attendees to check in via facial recognition. The front camera of the device will be enabled and the attendee will need to show their face within the frame, and that's it! When Wicket recognizes the attendee's face, they will be automatically checked in to the event.
