An attendee's ticket has access to all event days, but as an admin, you can restrict which sessions they can join. If you want your attendee to be able to watch just the sessions for Day 1 of your event, then you can set their ticket type to access only the sessions for Day 1. You can also restrict how many sessions they can join.
To set this up, you have to create a ticket type for your event, and of course, you'll need sessions added to the agenda.
Once you have that in place, you can start adding ticket restrictions.
Setting up Ticket Restrictions
Restrict Session Access
By default, all tickets can access all sessions. To make restrictions, you need to unselect all the other ticket types that won't have access to those sessions.
If you created Ticket A and Ticket B, by default, Ticket A and Ticket B can access all the sessions. To ensure that only Ticket A can access sessions for Day 1, you need to unselect Ticket B from all the sessions happening on Day 1.
Open the session for editing
Scroll down to Ticket Types and click the dropdown
Unselect the ticket types that will not have access to join this session
If an attendee has a ticket that has no access to this session and tries to join or bookmark it, they will get an error message that says, "Your ticket does not permit access to this session."
Restrict Session Registrations
By default, attendees are allowed to register for all available sessions. To restrict how many sessions they can join, you need to indicate how many sessions they can register for.
Open your ticket type for editing.
Go to Advanced Settings
Scroll down to Number of Sessions allowed to register field, then enter a number.
By doing this, attendees with that ticket can only bookmark or join sessions up to the number you indicated. If they have reached the maximum and try to bookmark or join another session, they will get an error message.
Frequently Asked Questions
If I restrict their access to only Day 1? Will I still be charged for the other days?
Yes, the charge is per registrant and not number of days present.
Can I still change the ticket restrictions after an attendee buys a ticket?
Yes, you can still change it, and the attendee's restrictions will be updated when they try to join sessions.
If an attendee has 2 tickets with different restrictions, what ticket rules will be followed?
If one ticket allows the attendee to enter a session and the other does not allow them, then it would follow the first ticket that will allow them to enter the session.
If an attendee has already chosen which sessions they want to watch and want to change it, can they still do that?
Yes, if their ticket is restricted to join to just a number of sessions, they can unregister for a session if they want to pre-register for another one.
If they have already joined the live session, that session is already counted, and they can no longer unregister for that.
Can I restrict access to other parts of the event, like the Lounges and Expo booths?
You can add restrictions on Lounges and Expo Booths. Click here to learn how