The Exhibitor Resource Center (ERC) is the exhibitor's central hub, where the booth information can be updated, other exhibitor team members can be added, tickets can be purchased and assigned to team members, view and download the leads list and much more. This is accessible to exhibitors once they are added to the booth as a team member.

As admins, the ERC can be accessed by clicking View Portal from Exhibitors & Sponsors > Exhibitors in the admin console. To move from one booth's ERC to another, click the dropdown on the left side navigation.

After an exhibitor is added to the booth as a team member, an email will be sent with a button to Access Resource Center. When clicked, it will redirect to the ERC.

If it's a virtual or hybrid event, the bottom of the left side navigation will have a "Go to Virtual Event Hub" menu while in the ERC. When clicked, it will switch the view to the event's virtual hub where the other event components are displayed such as the lobby and the agenda if the event is already open.

Below, we are viewing the booths inside the expo through the virtual event hub. To return to the ERC, click "Go to Exhibitor Portal."

The Profile Design menu is where exhibitors can upload images, videos, link, company description and other content to the booth, which can be previewed on the right side of the page. This is also where some of the labels can be customized and configure the live stream for virtual and hybrid events.

The Open Attendee View button on top allows you to view the booth in the virtual event hub's expo. This will load only if the event is virtual or hybrid. If it's an in-person event, it will just reload the ERC.

On the right side of the screen, a preview of the booth will be displayed.

The 3 icons on the right allow you to view the display on a desktop browser, tablet and mobile app.

To hide the preview, click the Collapse View icon.

The Team tab is where more exhibitor admins and lead retrievers can be added. Aside from adding them, tickets can be purchased and assigned to them from here. Exhibitors can also purchase tickets for their guests from this menu.

The Tasks tab is where all the tasks assigned by event admins to exhibitors, such as complete the booth description, add the logo, etc. To indicate the the task has been completed, the exhibitor must click "Submit." Tasks are created by event admins through the admin console. Tasks are not available in the attendee app.

When the event opens, attendees can book meetings with exhibitors by clicking the exhibitor's calendar icon from inside the booth. Those requests can be found in the Meetings tab, where the meetings details can be viewed, and other actions can be done, such as accept, reject and modify meetings.

Virtual meetings can only happen if the event is accessed through a browser. There are no virtual meetings in the app.

This menu is also available in the attendee app.

The Leads tab is where all attendees that interacted with exhibitors or the booth will be added. They can be added automatically when they enter the booth - this depends on the event organizer's settings. If they are not automatically added, other actions in the booth will add them as lead such as downloading a file, clicking the call to action button or sending a chat message. Exhibitors can also manually add them or scan their QR code or RFID badge at in in-person event.

Aside from viewing the list, this can also be downloaded as a CSV file. The information in the Download Exhibitor report may vary depending on the event organizer's settings. If not all the attendee information are showing in the file, it's possible that they didn't provide it during registration, or they choose not to share the information (through profile settings).

This menu is also available in the attendee app.

The Products tab allow exhibitors to feature products and services in the booth. A product image, description and price can be added. To sell products, an external link can be added that would redirect to a check out page. Shopify can be integrated to add items to car directly inside the booth.

If exhibitors are sponsoring sessions, the sessions will appear in Sponsored Sessions menu in the ERC where the basic session information can be edited, speakers can be added, and files can be uploaded for attendee download.

An extra menu at the bottom of the ERC can be added by event admin. This tab is usually used as a resource are for exhibitors. Event admins would add information in there that they need to communicate to exhibitor, such as instructions or highlight on the features. In the example below, we used that page as a way to give instructions on how to scan leads through the attendee app.

The Hosted Buyer menu may appear in the ERC if the event is using this feature and exhibitors are assigned to choose who they want to meet with. When the selection is already open, exhibitors can rate participants as Must Meet, Nice to Meet and Exclude. Even admin will then generate meetings based on their preferences.