Reviewing your analytics can give you a better understanding of your audience's behavior. The results in your analytics can also determine what approach and adjustments you need to make for your next event. From the Analytics menu, you can download reports in CSV format.
Event Analytics
Registration Analytics
When you access Analytics, you'll land on the Registration tab. There's a Download button to download various reports, such as registration data, deleted registrations, cart abandonment report, polls, Q&A and more. When you scroll down you'll see different tables and graphs on registration data.
Registration Tables and Graphs
Tailing Traffic
Displays the number of people that have visited your Landing Page in the past 7 days, past month, past 2 months, and past 3 months, with each dot corresponding to a specific day. | |
Net Sales
Displays how your sales have been doing up until now. You can present it in hours, days, weeks, or months. | |
Sales by Ticket Type
Indicates the number of tickets sold for each type |
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Attendee Analysis
Shows you the number of people who checked in to your event; you can also view them by ticket type and a specific date. | |
UTM Data Analysis
When ticket purchases were made using the UTMs campaign links, you would see the breakdown of the purchases here. |
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Recent Orders
The table for Recent Orders will show you basic information about the order such as buyer name, quantity, price, payment status and more. You can also search for the order number and buyer names. |
Sponsor Analytics
Sponsor analytics will give you information about the total number of sponsors in your event, total number of unique clicks on a sponsor card, and the average number of clicks per sponsor. You can click the Download or click the Details button to see the details per sponsor.
Exhibitor Analytics
Exhibitor analytics will show you the number of booths in the event, how many leads are collected, how many times the booth is view, total clicks in the call to action button inside the booths and more. You can click on a booth or the download button to see detailed information about each exhibitor's analytics.
Networking Analytics
Networking analytics will show you the number of total connections made, average connections per attendee, total meetings, and total matches. The Total Messages Sent feature is unavailable and displays a 'Coming Soon' message. You can click the Download button or click on a networking session to see the matches in that session. The connections tab will show a list of each attendees' connection.
Lounge Analytics
In the Lounge Analytics you'll see how many attendees joined, number images and videos uploaded. The download button on top will give you a list of these attendees. The download button on each lounge will give you the list of attendees for that lounge, how long they stayed and other actions done inside such as number of photos and videos uploaded and if they returned to the lounge.
You can click a lounge to see the list of attendees that joined the lounge. The download button beside each attendee name will give you data specific to the attendee. You can also download the Lounge Chat and the Discussion History.
Session Analytics
Session Analytics will give you the total number of sessions, average number of attendees per session, average duration, attendance, recording view and more. The Download button under these numbers allows you to access two CSV files: Session Overview, containing details about the sessions, and Session + Attendee Comparison, displaying which sessions each attendee has attended. When you click each session, you'll see more information for session polls, Q&A, and a line graph indicating which parts of the session had the most attendees for the live session and when they viewed the recording.
Gamification Analytics
The Gamification tab is also under development, so no information is displayed. You can click the Download Gamification Data button to download a CSV file containing information on each attendee's Gamification interactions, breaking their total points into categories.
Continuing Education Analytics
The Continuing Education Analytics will show you data on continuing education gamification challenge. It will show you a list of attendees participating in the challenge and their progress.
The Download button will give you a summary report on the selected continuing education challenge.
The table below shows the following:
Attendee Name
Last Activity Date
Challenge
Progress
Download
The Progress column will show you the percentage of completed required actions they did for this challenge.
Example:
You have listed 3 one-hour-long sessions as part of your Continuing Education Challenge. You required attendees to watch at least 30 minutes per session.
Attendee 1 watched sessions 1 for 30 minutes, 2 for 45 minutes, and 3 for 1 hour. The Progress will be 100%
Attendee 2 watched sessions 1 for 10 minutes, 2 for 45 minutes, and 3 for 1 hour. The Progress will be 66%
Attendee 2 got 66% because they completed only 2/3 of the challenge.
The Download button for each attendee row will show you their progress % for each session.
In the previous example, we said that Attendee 2 completed only 2 out of 3 sessions. Session 1 from the screenshot above at 43.7% is the session the attendee could not complete. They needed 50% or more to complete it.
When you click an attendee, a Print Session Attendance button is available. It will download a PDF file. It will include the following:
Attendee Name
Continuing Education Challenge Name
Each Session Name associated with the Continuing Education Challenge
% of progress watched for each session.
Downloadable Reports
The last tab is Downloadable Reports. You can download several reports all at once. Select the reports you want to download, then click Download Selected.
You can also download reports on Polls and Q&A from here. Gathering this data is now easier as you can select multiple reports to download. You can use these reports to analyze and use valuable data from your event participants.
Mobile App Analytics
Analytics is also available if you're using the mobile app. It will show the following information on the event:
Number of Attendees - total number of attendees that accessed the event via mobile app
Average Times App Opened - average times when all attendees accessed the event via mobile app
Average Time Spent - average time used by all attendees accessing the mobile app
Aside from the event-level information, there is a table showing mobile app usage per individual attendee. It will show the attendees' names, their first and last app access, and count of times they've accessed the app.
When an attendee from the table is clicked, a menu will slide in additional information: event role, total app access time, average time spent in the app, and last accessed duration.
There is also a Download button where you can export the data to a CSV file. The data will include the first and last name of the attendee, the registered email addressed used when they accessed the app, first and last date and time they've accessed the app, and how many times they accessed the app.