Accelevents Automated Emails

These are sent depending on the scenario and their role in your event. In this article, you'll learn what those emails are and if they can be edited or disabled.

This email is sent after an attendee registers for your event. The Order Confirmation Email will include all the details of their purchase and your basic event information, such as the date, location, and options to add the event to the calendar.

The magic link email is sent automatically to those who register an hour before your event opens. It is sent along with the order confirmation email. The magic link in the email will allow attendees to log in automatically without entering their password. Attendees should use this link when they have forgotten their password or have other issues logging in.

These emails can be disabled through Registration > Order Confirmation > Confirmation Emails. When you disable it, both emails will be disabled. In the same menu, the order confirmation email can be edited. The Magic Link Email cannot be edited.

You can resend these emails to your attendees through Attendees > Orders. The magic link can be sent in bulk.

When an event admin or a staff member manually checks in an attendee, that attendee will receive a welcome email in their registered email address. This email cannot be edited or disabled.

If an attendee starts registering but doesn't complete the process, they will automatically receive an email 30 minutes after leaving the registration form, prompting them to finish registration. This email includes a button that reloads the form with all the data they previously entered.

This email cannot be edited. If you would like to disable it, please contact us, and we can do so.

You can also download the list of people who have abandoned their registration in Analytics > Download button.

This email is sent to speakers when they are assigned to a session. It contains the links they need to start their live session.

This email can be edited, disabled, and sent in bulk through Agenda & Speakers > Agenda Settings.

You can resend this email individually through Agenda & Speakers > Open the Session > Speakers tab.

This email is sent to exhibitors and lead retrievers when they are added to the booth. It will contain the link/button to access the booth for editing in the virtual event hub.

This email can be edited, disabled, and sent in bulk through Exhibitors & Sponsors > Settings > Booth Settings.

You can resend this email individually through Exhibitors & Sponsors > Open the Booth > Team

This email is sent to event admins and staff when they are added to your admin console. It will have the link/button to access the admin console for admins and the staff portal for staff. This email cannot be edited or disabled.

When the Order Confirmations From My Attendees is enabled, the Event Admin will receive a copy of the registrant's email confirmation, which looks like this.

This email is sent to event admins whenever speakers modify their email addresses in their My Profile tab. This also automatically updates the speaker's email address in their Bio.

Clicking on the View user profile button in the email opens the Agenda & Speakers section within the Admin console on a separate tab.

These emails can be disabled through Settings > Manage Team

This email is sent to organizer admins when they are added to your organizer's team. It contains a link/button to access the organizer portal. This email cannot be edited or disabled.

This email is sent to White Label or Enterprise admins when they are added to WL or E Dashboard. It contains a link/button to access the Dashboard. This email cannot be edited or disabled.

White Label Organizer team members will receive email confirmations whenever a new event is created or duplicated.

These emails can be disabled through the white label dashboard's Team tab