Having exhibitor booths in your event is a great way for exhibitors to showcase their company, products and services. There are many interactive options that can be added to the booth which allows attendees to engage more. You can also give access to your exhibitors to customize their booth.

For virtual and hybrid events, attendees can access the booth in the virtual event hub and the attendee app. For in-person event, attendees can visit the booth in the attendee app.

In this article, you'll learn how to create the booth, customize the booth and add booth team members. You'll also learn how to customize the settings of the whole expo.

Create Exhibitor Booths and Booth Staff

Create an Exhibitor Booth

To create a booth, you'll need to add the booth name as the minimum requirement and you can go back later to edit the rest.

Go to Exhibitors & Sponsors > Exhibitors
Click + Add Exhibitor
Enter the Booth Name

Learn How to Import Exhibitors Through CSV and from Other Events

Customize the Booth Settings

The Settings Tab in the booth settings allows you to configure the main booth settings such as the booth size, how many team member can be added, and enabled or disable the features and more. This menu is available only for event admins. When you give access to exhibitors to edit their booth, they won't be able to adjust anything in this menu.

Basic Booth Information

Name - add the expo booth's name.
Location - add the expo booth's location. This field is only available for events with Hybrid or In-Person format. The location will show in the attendee app and the exhibitor's tab on the landing page accessed through a browser.

Booth Options

Pro Exhibitor - turn this on to allow exhibitors to live stream using Accelevents Studio. This add-on feature is available at $99 per booth per day. Click here to learn more about the Pro Exhibitor option.
Allow Exhibitor to Live Stream - turn this on to allow exhibitors to live stream in their booth. If they are not using the Pro Exhibitor option, they can still live stream using Zoom without an extra charge. Click here to learn more about Live Streaming as an Exhibitor.
Number of Team Members Permitted - set the maximum number of exhibitor admins and lead retrievers that can be added to this booth (live reps available to chat with your attendees). Click here to learn more about Exhibitor Admins and Lead Retrievers.
Company Representatives Label - this label shows up on top of all the exhibitor and lead retriever profiles in the booth. See the example below:

Lead Collection

Allow Reps To Manually Add Leads - allows booth representatives to add leads manually by clicking the + New Lead button from the Leads tab in the Exhibitor Portal.
Allow Reps To See Other Reps’ Leads - allows other booth representatives to see the leads that the other reps in their booth chatted with.
Allow Reps to Auto Generate Leads - allows leads to be captured automatically in the Leads tab when they send a message through the booth chat or chat directly with a representative. *This is recommended to remain on.
Show 'Download Lead' Button in My Booth - exhibitors can download the lead's list CSV from the Leads tab in the Exhibitor Portal.
Count Every Booth Visitor As A Lead - turn this on if you want all of the attendees who entered the booth to appear in the leads list on the Exhibitor Portal. *This is recommended to remain on.

Promotion

Booth Size - decide how much space your exhibitor booth will occupy on the expo page. You can choose between a small, medium, or large size booth.
Premium Tag - enabling this will add a yellow “Premium” banner at the top of the exhibitor booth. You can also customize the text and font color of the featured label through the Expo Settings.
Featured Exhibitor - enabling this will include the exhibitor booth at the Featured Exhibitor panel, which is at the top of the Expo.
Include in Expo Carousel - enabling this will show the carousel image added to the booth to the expo carousel placed above the expo chat area. Click here to learn more about the Expo Carousel.
Carousel Display Time (in Seconds) - set how long a carousel image will be featured in the expo carousel.

Manage Booth Interactivity

Enable chat in this Exhibitor Booth - enable this to allow attendees to send chat messages in the booth.
Enable polls in this Exhibitor Booth - enable this to allow exhibitors to add polls in the booth. Click here to learn more about Booth Polls.
Enable Exhibitor Q&A - enable this to add the Q&A section in the chat area.
- Send Questions in Private Only - enable this if you want attendees to send their questions privately, not visible to other attendees, only to exhibitors.
Show Status Indicator - turn this on to show the booth status (away / available). If this is turned off, no status will show. *We recommend you turn this off if the booth is unmanned for the entire event.
Show the Exhibitor booth name - turn this off if you don't want the booth name to appear in the expo.
Generate QR code for this booth - enable this feature to generate a downloadable QR code. Attendees can scan this code using the QR scan feature in the Attendee app for faster access to the booth and detailed information.
Create Sponsor with same name - when selected, a sponsor with the same name will also be created. Click here to learn more about Sponsors.
Link to Site - add the website URL to your exhibitors' site. This will display in the “Documents and Link” section of their exhibitors' booth.
Select Currency - choose the currency that will be used in the Product tab
Category - Select a category for your booth. To create a category, click the Settings button on the Exhibitors & Sponsors page in your admin console.

Manage Tab

You can change the order of the tabs in your booth by clicking the drag icon before the tab label. You can also rename these tabs. If there is no content in the tab, then that tab will not appear in the booth.

Live - live stream using Pro Exhibitor or Zoom
Video - play a video through YouTube, Facebook, Wistia, or Vimeo
Company Details - the content of the booth
Offer - another option to add content
Products - products that can be sold in the booth

Design The Booth By Adding Content

The Design Tab is where you can add content to the booth, such as the description, logo, background image, files to be downloaded by attendees, videos, links and more. When you give access to exhibitors, they will be able to access these design options in the Exhibitor Portal.

Click Here to Learn More About Adding Content to the Booth

Add Booth Team Members

The Team tab is where you can add exhibitor admins and lead retrievers. Exhibitor admins are your booth content editors, while your lead retrievers are mainly there to interact with attendees in the booth. Once added to the booth, they will receive an email with a link to access the Exhibitor Portal, where they can customize the booth by adding content.

You can also give them an event ticket through the Manage Attendee Access section.

Learn How to Add Team Members to a Booth

Learn How Exhibitors Access The Booth to Add Content

Learn the Differences of Exhibitors Admins and Lead Retrievers

Other Expo and Booth Settings

In the Settings button on top of the Exhibitors menu in the admin console, you'll see other options that will apply to all booths and the expo page.

When you click the Settings button on top, you'll see 3 tabs:

General Expo Settings

These are settings that would apply / show in the Expo Page

Booth Categories Attendees can filter booths based on the categories you create. If you add a color, the text label will appear in the lower left side of the booth card. If you don't want the category to show in the card, you can select 0 for RGBA You can also change the order of the categories and the booths inside a category. To add a booth to a category, go back to the booth settings to assign a
Booth Interactive Elements Control whether the chat, Q&A, and Polls feature will be included in the booths. You can also allow exhibitor to choose which features they want to use in the booth.
Featured Booth Label Create a label for booths that you want to feature. There is a 25-character limit spaces, and special characters are allowed. The Label Color Picker selects the color of the text and does not change the color of the label background. To add the premium tag to a booth, go back to the booth settings and enable the toggle.
Exhibitor Background Image This is the background image behind the booths that appears when the Expo tab is accessed
Expo Banner Image This is the image that appears on top of the Expo tab
Exhibitor Live Stream Allows you to add a video to your Expo Banner. The video will appear on the right side of the banner. This feature is only available for Enterprise Plan. You'll need to select how to stream the video. Direct Upload - when this is chosen, you'll see options to upload the video and start the broadcast RTMP - when this is chosen, you'll see the option to copy the Stream Key and RTMP URL You can also add a page title that will appear on the left side of the expo banner and a description that will show below the title. Learn More About Banner Live Streaming

General Booth Settings

These are settings that would apply to all booths

Exhibitor Invite Email

When you add exhibitors as admins or staff for their booth, they will receive an invitation email automatically. You can turn off that email if you don't want them to receive the email automatically.

You can also add a custom message in the default template.

There is also an option to Resend the Email to all exhibitors and lead retrievers in one go.

You can still resend if the toggle is turned off.

Attendee Data Collection

Choose which attendee information you'll want to share with exhibitors by turning on / off the toggles for the ticket holder fields.

If it's going to be the same fields for all booths, enable the toggle "Apply these settings to all exhibitors"

You can also prevent attendees from hiding their information from exhibitors.

If you enable the toggle Remove attendee option to hide contact info from exhibitors, the option will be removed from the attendee's profile setting.

Custom Properties

These are internal fields, the question and values in these fields will not show on the landing page, virtual hub or app. The field will show in the booth Settings tab.

Click +Create Property
Add the Property Label then click Create
Enable the property by turning on the toggle. The field should appear in the booth Settings tab.

Import / Export Exhibitors

The Actions button on top will allow you to download a CSV file of your existing exhibitors or import exhibitors from existing events or import them through a CSV upload.

Click Here to Learn How to Import Exhibitors Through a CSV File

Click Here to Learn How to Import Exhibitors from Other Events

Create Exhibitor Booths and Add Exhibitor Admins