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The Meeting Feature

Ariane Ramirez avatar
Written by Ariane Ramirez
Updated today

Manage Your Meetings

The Meeting feature allows attendees to schedule meetings with other attendees through the virtual event hub and attendee app. For virtual and hybrid events, the meetings can take place virtually through a video call while in the virtual event hub. If it's an in-person event, they can add the meeting location in their request. You can even add restrictions based on ticket types and control at what time and days the meetings will take place. This feature is a great way to connect with other attendees, as well as speakers and exhibitors.

Important Notes:

  • Virtual meetings are not available in the attendee app. To do virtual meetings, attendees must log in through a browser to start the video call.

  • For in-person or hybrid events, the meeting schedule may show in the event's timezone instead of the attendee's local timezone if the Static Event Time is enabled.

  • Attendees can book meetings even before the event starts, as long as they have pre-event access.

  • Meeting time slots are only available during the event dates.


Enable / Disable the Meeting Feature

By default, this feature is already enabled

  • Go to Meetings > All Meetings

  • Select Configuration

  • Turn on / off the toggle to Allow attendees to schedule meetings with each other


Calendar Icon and My Meetings

When this feature is enabled, a Calendar icon will appear on top of the virtual event hub. In the attendee app, the My Meetings button will appear in the Lobby. A calendar icon will also appear in the attendee's profile.

The Calendar icon in the virtual event hub will show all the attendees' meetings. They can also request meetings from here and change the meeting status.

The My Meetings button in the attendee app works similarly, except there is no option to request a meeting from there, attendees must go to the other attendee's profile to make a request.


Request a Meeting

There are many options as to where attendees can request for a meeting, and it's usually where you can find the attendee's profile or the calendar icon.

In the virtual event hub

  1. From the calendar icon on top of the page

  2. From the People tab - click the meet button in the attendee profile

  3. From the chat area - click an attendee, then click the calendar icon in the profile card

In the attendee app

  1. From the People tab - click the calendar icon in the attendee profile

  2. From direct messages - click the calendar icon on top of the chat

In the booth

Attendees can book meetings with exhibitors directly in the booth by clicking the calendar icon next to the exhibitor.

Exhibitors will see all their meetings in the Meeting Schedule menu in the Exhibitor Portal or My Booth in the attendee app.


Meeting Details

When requesting a meeting, a menu will open where the date, timezone, and time slot can be selected. For in-person and hybrid events, a location can also be added. Then, attendees can add a description or message for the other attendee. After sending the request the other attendee should see the request through the Calendar icon or My Meetings button.

Note: If it's a meeting with an exhibitor, the meeting location may populate automatically if a meeting location is provided by the exhibitor. Learn more here.


Accept Meeting Requests

Attendees can accept meeting requests through the Calendar icon in the virtual event hub or My Meetings button in the attendee app. They will also get a push notification, email and a red badge in the bell icon depending on where they are logged in. In these notifications, they may also see an option to click the accept button.


Meeting Notifications

Whenever requests are made or the request status has changed, attendees will be notified. It can be through a push notification, a bell icon badge or an email.

Virtual Event Hub Notifications

If the attendee is currently in the virtual event hub, they will get a push notification and a bell icon badge notification, whether it be a request, or if their request is accepted, rejected, canceled or rescheduled.

Attendee App Notifications

If the attendee is logged in to the app, they will see a red badge in the bell icon if there's a new request or if their request has been accepted, rejected, canceled or rescheduled.

Email Notification

If the attendee is offline, they will get an email notification about the request.


Meeting Reminders

Attendees will receive a reminder email 30 minutes before the meeting, and five minutes before the meeting, they should receive a push notification. You can turn off the reminders if not needed and customize the push reminder message and schedule.


Join a Meeting

To join a virtual meeting, the attendee must be logged in to the virtual event hub. Attendees must click the Start button in the My Agenda menu to initiate the video call. The receiver of the call should see a pop-up to accept or decline.


Your Meeting Availability

By default, all attendees are available for 20-minute meeting time slots between 8am to 8pm their timezone.

To change the availability in the virtual event hub, go to Edit Profile > Meetings & Connections.

In the attendee app, click on Profile > Settings > Meeting Availability

Note: As an admin, you cannot change their availability, they must change it in their profile.

Block an Attendee from Requesting a Meeting with You

This feature is coming soon. Stay tuned for updates!

When you check an attendee's profile in the People tab, you'll see an option to block that particular attendee from requesting a meeting with you. This feature enhances the user experience by giving attendees control over their networking interactions and preventing unwanted requests.

If the attendee is blocked, the meet button in your profile will be grayed out for them.

This feature is enabled by default, but if you don't want to allow attendees to block other attendees, you can turn off this feature:

  • Go to Meetings > All Meetings

  • Select Configuration

  • Disable the toggle to Allow attendees to block meeting requests


Event Meeting Availability Schedule

If you want attendees to schedule meetings only at a specific time frame or duration, you can specify that schedule when you enable the Availability Schedule. You can pick what time and date all attendees can be available for meetings. You can also pick the schedule for exhibitors. Only those times you selected in this settings will appear when they try to create meetings. This feature overrides the attendees' settings if they have allowed more meeting times in their profile.

This allows you to manage the flow and availability of attendees and exhibitors, ensuring their meeting schedules align with event hours and maximizing their engagement opportunities.


Add Meeting Restrictions Based on Ticket Types

You can prevent attendees with a specific ticket type from setting up meetings. This hides the meeting feature in the virtual event hub and attendee app if their ticket has this restriction.

You can also define which ticket types can send meeting requests to other ticket types. This provides granular control over networking, allowing you to tailor engagement opportunities based on attendee tiers (e.g., matching VIPs only with Sponsors).


Schedule Meetings for Attendees

Event admins can schedule meetings for two registered attendees. This allows event admins to input confirmed meeting schedules for attendees before the event opens. This way, attendees can see all their appointments when they enter the event.

If you turn of the meeting feature, attendees won't be able to book meetings, but as an admin you can still schedule meetings for them.

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