Attendees will need a ticket to enter your event. To get one, they need to register through your event page, and once done, they should receive the ticket and confirmation through email.

In this article, you'll learn how to create a ticket and test if the registration works!

Create Tickets

  • Go to Registration > Set Up Tickets

  • Click Create Ticket

  • The Create Ticket menu will slide in from the right, where you can customize your ticket type.

Ticket Customization

The right side menu is where you can customize the name of the ticket, quantity, price, sale date, etc.

  • Ticket Type - select the type of ticket you want to sell (Paid, Free, or Donation). Click here to learn more about Donation through Ticket Registration.

  • Name - add a name for your ticket

  • Quantity - number of tickets you want to sell

  • Price - set the selling price of the ticket

  • Fees - select whether to pass the fees to buyers or absorb the fees. Click here to learn more about Accelevents Fees.

  • Sales Dates - set when the ticket will be available to purchase and when it will end

  • Ticket Description - this allows you to add a description on the ticket that would appear in the PDF file and will show you the ticket description when someone is trying to purchase from your event page.


Advanced Settings

Once you're done editing your ticket type, click the Save button.

If you selected a paid ticket type, you need to connect a payment processor to receive credit card payments.

Test the Registration

To see what your tickets would look like for buyers, go to your event landing page and click the Register / Buy Tickets button. Try buying a (free) ticket to understand the whole registration process.

After selecting the ticket, first-time ticket buyers will be required to create an account with Accelevents. This will serve as their login if they are ticket holders as well. Returning ticket buyers or attendees may use their existing logins and continue to the checkout page. An Order Summary will be available on this page's lower right corner, which indicates the breakdown of tickets about to be purchased.

The Ticket Buyer will then select if they would like the tickets sent to the email address they entered on the previous page or have the ticket sent to another person's email inbox, who would then become the Ticket Holder.

Finally, the Ticket Buyer enters their valid credit card information at the Checkout page to complete their paid ticket purchase. This option will not appear if they're purchasing a free ticket.

The Ticket Buyer will receive an order confirmation in his email right after the purchase. It would look something like this:

In that email, a button says "Visit the Event Site" if the ticket purchase and registration were made before the event. If the purchase were made during the event, that button would say "Join the Event."

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