Event Setup

The Event Website Tab

Design the look of your event page and virtual event hub

Written by Ariane
Updated over a week ago

Setting Event Details

Editing the Event Details Page in the Admin Console

Written by Jon
Updated over a week ago

Virtual Event Checklist

Written by Chloe Tykal
Updated over a week ago

Add An Event Description

Written by Jon
Updated over a week ago

Content Editor

Learn the basic functions of the Content Editor.

Written by Hydee
Updated over a week ago

How to Setup a Recurring Event

Follow our quick guide to learn how you can easily create and manage your recurring events.

Written by Chloe Tykal
Updated over a week ago

Adding Video and Audio Players To Your 'About' Tab

Have your attendees watch a video or listen to an audio file in your 'About' tab!

Written by Hydee
Updated over a week ago

How to Embed Your Social Media Feed on the Virtual Event Hub

Incorporate your social media content into the Virtual Event Hub through different methods

Written by Hydee
Updated this week

How Does Event Ticketing Work?

Written by Jon
Updated over a week ago

Different Event Formats and Ticket Types

In-person, Hybrid and Virtual Events and Tickets

Written by Alexa
Updated over a week ago

How to Create Add-Ons

Sell additional items for your event - like merchandise, parking, and drink tickets.

Written by Ruby
Updated over a week ago

Set Up: Virtual Event Ticketing & Registration

Written by Chloe Tykal
Updated over a week ago

Can I Create Different Ticket Types?

Written by Jon
Updated over a week ago

How to Restrict Ticket Types to Specific Sessions or Specific Number of Sessions

Learn how to make restrictions on ticket types!

Written by Ruby
Updated over a week ago

Creating a Ticket Bundle

Learn how to create ticket bundles, which can be used for tables, sponsorship and more.

Written by Chloe Tykal
Updated over a week ago

How to Set Discount Codes for Your Tickets

Learn how to use our discount code feature for your next event

Written by Jon
Updated over a week ago

The Order Form Questions

Get more information from your registrants by adding order form questions

Written by Althea Sagayno
Updated over a week ago

How to Use Access Codes for Event Ticketing

Written by Whitney Harriss
Updated over a week ago

Can Guests Purchase Tickets for Their Friends / Family?

Written by Jon
Updated over a week ago

Can I Refund Ticket Purchases?

Written by Jon
Updated over a week ago

What are Accelevents event ticketing fees and how are ticketing fees calculated?

How are ticketing fees calculated when passed to the ticket buyer

Written by Chloe Tykal
Updated over a week ago

Using Tracking Links for Event Ticketing

Track where your ticket sales are coming from and which of pages are getting more traffic through tracking links and UTM codes

Written by Jon
Updated over a week ago

Setting Up an Event Waitlist

Written by Jon
Updated over a week ago

Adding Complimentary Event Tickets

Written by Jon
Updated over a week ago

How can I enter Event Tickets paid in cash or check?

Enter ticket sales for attendees who pay with cash or a check.

Written by Jon
Updated over a week ago

Building a Venue & Seating Chart

Written by Chloe Tykal
Updated over a week ago

How can I check my guests in to my in-person event?

Written by Jon
Updated over a week ago

How to troubleshoot registration or checkout issues for event tickets.

Written by Chloe Tykal
Updated over a week ago

Importing Virtual Event Attendees to Accelevents

Written by Ariane
Updated over a week ago

What Happens When Someone Donates While Buying a Ticket?

Written by Ariane
Updated over a week ago

Can I Change the Ticket Holder Information After Purchase?

Learn how to edit your personal information in your ticket or transfer the ticket to another user

Written by Althea Sagayno
Updated over a week ago

Can I Have My Attendees Edit Information on Their Tickets?

How to allow attendees to edit ticket information

Written by Althea Sagayno
Updated over a week ago

Attendees Analytics

See your attendees' information at a glance!

Written by Hydee
Updated over a week ago

Connecting our HubSpot Integration

You can connect your account to HubSpot through this new integration!

Written by Carson O'Shoney
Updated over a week ago

Activating Your Virtual Event

Written by Ariane
Updated over a week ago

Ticketing Integration with Cvent

Set up your event ticketing integration with Cvent

Written by Natashia Shields
Updated over a week ago

Virtual Event Access for Different Types of Event Roles

Written by Alexa
Updated this week

Accelevents Studio System Requirements

Learn more about the supported devices and browsers and stay up-to-date with the list of technical requirements

Written by Thariq Jacoby
Updated over a week ago

Reviewing Your Event Settings

Here we'll go over a basic checklist for a last-minute review of the basic settings

Written by Thariq Jacoby
Updated over a week ago

How do I add Admins & Staff to my event?

Written by Chloe Tykal
Updated over a week ago

What is the difference between Admins & Staff?

Admins have access to almost everything, while Staff have some limitations like editing your event.

Written by Chloe Tykal
Updated over a week ago

Setting Up Notifications for Your Staff

Written by Jon
Updated over a week ago

Activating Your Fundraising Event

The details are perfect, let's get this thing going!

Written by Chloe Tykal
Updated over a week ago

Uploading Items From a .CSV

Learn how to upload your sessions, speakers, exhibitors, sponsors, attendees and fundraising items through a CSV file

Written by Chloe Tykal
Updated over a week ago

Setting Up Payment Processing for your Event

Connect Square or Stripe in a matter of seconds!

Written by Chloe Tykal
Updated over a week ago

Credit Card Processing with Stripe

Description and instructions on how to use Stripe credit card processing.

Written by Chloe Tykal
Updated over a week ago

Credit Card Processing with Square

Written by Chloe Tykal
Updated over a week ago

Credit Card Processing: Square vs Stripe

Written by Chloe Tykal
Updated over a week ago

Stripe & Square Processing Fees

Written by Chloe Tykal
Updated over a week ago

Stripe & Square Support

Written by Chloe Tykal
Updated over a week ago

What is Stripe Payment Processing?

Written by Chloe Tykal
Updated over a week ago

Order Confirmation Emails

After purchasing a ticket or registering for your event, attendees will receive an email which you can customize.

Written by Ariane
Updated this week

The Calendar Invite

Written by Ariane
Updated over a week ago

Send Reminder Emails to Your Attendees

Ensure that your attendees show up to your event!

Written by Ariane
Updated this week

Engage Module: Can I email my guests through the Accelevents platform?

Written by Jon
Updated over a week ago

Importación de asistentes del evento virtual a Accelevents

Written by Viviane
Updated over a week ago

¿Puedo utilizar una plataforma diferente para vender tickets y tener Accelevents para el evento virtual?

Written by Viviane
Updated over a week ago

Requisitos de sistema del Accelevents Studio

Obtenga más información sobre los dispositivos y navegadores compatibles y manténgase actualizado con la lista de requisitos técnicos

Written by Viviane
Updated over a week ago

¿Cuál es la diferencia entre nuestros tipos de Sesión?

¡Lea más sobre nuestros diferentes tipos de sesiones!

Written by Viviane
Updated over a week ago